Matt Hanagan Email & Phone Number

Boston, Ma, Us

Park City, Utah, Us

Leading the BWM startup Commercial team in extending their CRM functionality and integrations with Salesforce Health Cloud, Sales Cloud, and Netsuite.- Business Analyst, CRM and Integration Product Owner, Project Manager, and Lead Solution Implementer- Customizing Sales Coud and Health Cloud to support internal business processes, users, and patients.- Lead engineer of custom automation, reporting, and analytics- Demo, test, and present new Salesforce technologies and solutions to management - Managed 3rd party developers, Netsuite integration

- Led IT career workshops for students to explore career paths and requirements.- Led and executed dorm wide events to stimulate student involvement, dorm community engagement, and English Language Learner (ELL) objectives.- Engaged students in mentoring, cultural exchange, and STEM subject tutoring, fostering a safe environment for intercultural learning and discussion.

Irving, Texas, Us

Worked in a SCRUM team to build and deliver high quality Salesforce solutions to our end users. - Conducted all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, and sharing rules. - Configured Salesforce org. changes, including, but not limited to: Workflow, Process Builder, Flows, Assignment rules, Approval processes, Fields, Page Layouts, Record Types, Dynamic Layouts, Apps, Custom Settings, Mobile Administration, and Dashboards and Reports. - Worked in a SCRUM team using Agile Sprint product development methodology to prioritize and execute user support tickets and long-term projects.Created and maintained reports and dashboards for the CEO to more efficiently keep track of company KPIs. - Migrated an org. of about 250 users and multiple departments from Salesforce Classic to Salesforce Lightning. - Managed Sandbox environment testing, Production migration, and changeset management. - Identified and gathered business requirements from sales, accounting, engineering, HR, executive, and field-ops users, translated into best practices, and created custom scalable solutions with a focus on exceptional user experience. - Identified unused or underutilized platform features to stay ahead of governor and license limits and improve platform efficiency. - Performed data management to improve Salesforce data quality, implementing rules and automation as needed. - Monitored and improved user adoption through ongoing user trainings. - Edited existing triggers/Apex code for minor changes.

Irving, Texas, Us

Borrego Solar is committed to solving the world's energy problems by accelerating the adoption of renewable energy.- Conducted new user setup, workflow and approval administration, creating validation rules, maintaining custom objects, custom fields, page layouts, list views, etc.- Assisted users with report design and management. Set up and maintained monthly dashboards for CEO and COO.- Regularly performed database de-duping and cleanup procedures.- Developed and maintained reports, dashboards, and processes to continuously monitor data quality and integrity.- Developed training plans, materials, and documentation for Salesforce.com users, coordinated new user and ongoing training sessions company-wide.

Lehi, Utah, Us

Changing the way we use power by empowering customers to save money by going solar while also helping to increase energy efficiency to the power grid and benefiting the environment.Gained valuable experience in consulting and customer relations by communicating the benefits of sustainable energy use to prospective customers using Mercury CRM software to manage accounts.

- Organized and grew social media presence in the U.S.- Reviewed and enhanced Air Serenity website- Created new marketing campaigns - Identified potential customers through market research and primary surveys

Andover, Massachusetts, Us

o Responsibilities included constructing business PowerPointso Testing equipment, organizing data, analyzing results, and presenting conclusionso Becoming familiar with all parts of the Multi-Flow, Multi-Gas, Mass Flow Controllers process

Bachelor'S Degree, Environmental Science Major With Business Minor

Minor In Business

Education record

Education record