Client: ServiceNow. Strategic Business Program Manager/Director (Remote) Activities: A. program manage and help operationalize high-impact GTM/delivery strategies that drive growth and improvements in the business B. drive analysis and work closely with cross-functional leaders throughout the company with minimal supervision. C. partner with the leadership team to drive business cadence, D. measure and track critical initiatives, and E. assist in the preparation of content for executive discussions. Responsibilities: 1) Work on key strategic projects for ServiceNow; work cross-functionally to structure problems, and drive solutions and actionable recommendations and results through a rigorous, data-driven process 2) Help drive the operational cadence of various businesses and functions to define, measure, and track key strategic and operational initiatives 3) Develop project scopes and objectives, involving all relevant stakeholders. 4) Coordinate internal resources and third parties/vendors for flawless execution of projects. ⁃ Ensure that assigned projects are delivered on time, within the scope, and budget 5) Manage relationships with all stakeholders, third parties/vendors 6) Measure project performance using appropriate systems, tools, and techniques. ⁃ Create and maintain comprehensive project documentation 7) Perform risk management to minimize project risks 8) Provide regular updates on the project to senior management stakeholders. ⁃ Support senior executives in developing key presentations for internal and external audiences

Client: Noodle Factory AI. Lead market development across the United States for a Singapore-based Artificial Intelligence SaaS provider in the education, workplace learning, and training industries. Partnered with the CEO, CLO, and key investors to clarify GTM messaging and key use cases, leading to the successful execution of outreach and marketing campaigns. Provided direct partner support and performance monitoring and facilitates cross-functional collaboration. Offered consulting and professional services in enablement, transformations, and program management.● Landed 2 new US-based partners within 60 days, achieving a 40% margin per user.● Built a pipeline of over 200 partner prospects, increasing market awareness by 1,300+ leads

Client: Broadcom. Supported the Broadcom post-VMware-acquisition divestiture of the End User Computing business unit by facilitating the transfer of active Professional Services Consulting Federal Practice engagements’ accounting, resourcing, and delivery.● Facilitated transition of ~12 Federal active consulting projects to separate operating unit for compliance.

Spearheaded a large pipeline impact through global Pricing & Packaging transformation enablement. Ran Go-to-Market enablement for over 500 sales engineering & professional services roles. Orchestrated global field enablement for a new Ideal Customer Profile qualification methodology. Designed a data automation and governance solution, granting access to critical insights from 1,900 Closed Won deals. Implemented global field enablement for a new Ideal Customer Profile (ICP) qualification methodology, streamlining sales cycles and boosting conversion rates● Identified 508 new deal qualifications within 6 months, contributing to a $200M pipeline impact.● Provided access to insights from 1,900 Closed Won deals, resulting in 1,000 internal user views in 6 months.● Trained 681 learners across 7 field roles and identified 508 new deal qualifications within 6 months.● Promoted 1 enablement manager to a senior role through targeted coaching and mentorship.

Led a global team responsible for analytics, change management, and enablement for 13,000 sales and technical employees. Gained in-depth knowledge of infrastructure implementation and collaborated closely with sales enablement, and product teams for change management. Transformed a global enablement analytics team from a reactionary task-based approach to a Sprint-based Agile methodology. Managed 4,000+ annual reporting/data requests and 44 active Tableau KPI dashboards.● Achieved 51% field adoption in 1 year, reducing OpEx by $400K and saving $605K in field time annually.

Led a global team of 20 senior program and project managers, responsible for Revenue and Customer Satisfaction in SaaS Cloud consulting delivery PMO within the Professional Services Organization. Led M&A Integration program work streams of Professional Services for Airwatch company acquisition. ● Delivered ~$40M+ in consulting engagements per year, growing quarterly revenue 75% over 4 years.● Promoted 3 project managers to senior roles through targeted coaching and mentorship.