Matt Heilig

Matt Heilig Email and Phone Number

B2B Systems and Data Enablement PMO Lead at Logitech @ Logitech
newark, california, united states
Matt Heilig's Location
Longwood, Florida, United States, United States
Matt Heilig's Contact Details

Matt Heilig personal email

About Matt Heilig

Helping people gain a practical advantage from the use of technology systems and services has been a passion of mine throughout my 20+ year career. That's why it has been so great to evolve into roles spanning:>> Project Management Office>> Business Operations>> Sales and Marketing Systems Infrastructure>> Channel Operations, Marketing and Enablement>> Education Services and Technical TrainingI have been recognized by peers as a quality-driven individual with strong project and people management skills. When it comes to project and program management, I advocate for the business by carefully listening to what they say to get a clear understanding of their needs. This includes engaging across all levels of the organization (senior executives, process owners, business stakeholders) to gain a holistic perspective on the requirements and direction of the business. As a leader, I value people and relationships, which results in creating connected and collaborative environments and building high-energy teams that produce results.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Career Highlights✓ As an independent consultant for PartnerPath and Channel Impact, provided project management and consultative services on Channel related projects for clients such as AppDynamics, Atlassian, Avaya, Cisco, F5, Flexagon, Gigamon, Highfive, Highspot, IBM, Juniper, ModelN, Pure Storage, Rubrik, Qumulo, Salesforce, SAP, ServiceNow, Splunk, Telstra, and VMware✓ Led the resolution of core issues with the Lead-to-Quote and Quote-to-Order/Cash systems during after the separation of Veritas and Symantec✓ Directed the implementation of the Oracle Channel Revenue Management platform and the automation of Channel processes, which were highly manual✓ Managed a portfolio of programs related to Sales and Marketing Operations Systems that included CPQ, CRM, Web, Discounting, and Proposal systems✓ Led the transition of a channel partner engagement program from the pilot stage all the through to enterprise adoption✓ Built out a consolidated Education Services organization with standard policies and processes that leveraged a virtual training program model to enable rapid, scalable growth

Matt Heilig's Current Company Details
Logitech

Logitech

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B2B Systems and Data Enablement PMO Lead at Logitech
newark, california, united states
Website:
logitech.com
Employees:
7070
Matt Heilig Work Experience Details
  • Logitech
    B2B Strategic Initiatives Pmo Lead
    Logitech Jul 2022 - Present
    Orlando, Florida, United States
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  • Logitech
    Pmo Lead - Strategic Initiatives | Video Collaboration - Global Sales Operations
    Logitech Jun 2021 - Jun 2022
    Orlando, Florida, United States
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  • Channel Impact
    Senior Project Manager At Logitech
    Channel Impact Jan 2021 - Jun 2021
    Orlando, Florida, United States
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  • Channel Impact
    Independent Consultant | Project Management, Partner Programs, Strategy And Systems
    Channel Impact Apr 2020 - Jan 2021
    Orlando, Florida, United States
    Channel Impact is a full-service channel specialty firm that delivers services to enhance channel strategy, execution solutions to empower partners and analytics to measure results. I performed project management and consultative support across multiple engagements. Clients included AppDynamics, Cisco, Juniper, Model N, and Rubrik. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Position Highlights✓ Functioned as principal program/project manager providing the clients a single point of contact from engagement inception to completion.✓ Led multiple workstreams simultaneously across different client engagements.✓ Interfaced with client’s customers to gather relevant data for analysis and interpretation back to client.
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  • Partnerpath
    Independent Consultant | Project Management, Partner Programs, Strategy And Systems
    Partnerpath Sep 2018 - Jan 2021
    Orlando, Florida Area
    PartnerPath is an organization that helps companies elevate the impact of partnering by effectively designing, implementing and optimizing channel and alliance models. Within PartnerPath I held the role of lead program/project manager for all PartnerPath engagements. Clients included Atlassian, Avaya, F5, Flexagon, Gigamon, Highfive, Highspot, IBM, Pure Storage, Qumulo, Salesforce, SAP, ServiceNow, Splunk, Telstra, and VMware. Consultative activities consisted of program design, vendor benchmarking, operational effectiveness, customer research/analysis, partner portal analysis/design and partner advisory councils.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Position Highlights✓ Functioned as principal program/project manager for PartnerPath providing the clients a single point of contact from engagement inception to completion.✓ Led multiple workstreams simultaneously across different client engagements.✓ Interfaced with client’s customers to gather relevant data for analysis and interpretation back to client.✓ Operational processes developed and documented for clients following organization deep dive sessions.✓ Program design and development based on market trends, partner characteristics and client readiness.
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  • Veritas Technologies Llc
    Senior Manager - Global Business Operations Pmo
    Veritas Technologies Llc Oct 2015 - May 2017
    Heathrow, Fl
    As part of the Veritas Technologies' spinoff from Symantec Corp., I was asked to direct cross-program teams -- IT, Channel Programs, Channel Operations, Channel Finance, Deloitte -- of up to 150 resources to manage partner systems standup initiatives. During my tenure, I interfaced with senior executives and IT business stakeholders to drive the planning, execution, and support of important change management programs.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Position Highlights✓ Oversaw the remediation of technical issues to our Lead-to-Quote, Quote-to-Order (Quote-to-Cash) systems stemming from the separation✓ Led the implementation of the Oracle Channel Revenue Management (ChRM) platform via Agile methodology in collaboration with Deloitte and internal functional teams✓ Improved on-time processing of partner payments and improved rebate payment accuracy (both to more than 99.5%) through the development of a strategy to automate Channel processes that were manually intensive✓ Directed a sales compensation change management program with a team of 95, including the planning of a 2018 systems rollout and the rationalization of more than 100 compensation plans down to 4 core plans✓ Partnered with the IT Business Intelligence team to launch Partner Program performance tracking dashboards and metrics✓ Developed and managed the roadmap for the Channel Program/Operations infrastructure
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  • Symantec
    Senior Manager - Global Sales Operations Pmo & Enablement
    Symantec Aug 2013 - Sep 2015
    Heathrow, Fl
    The Director recruited me to lead a team of 20 Business Analysts to manage the global Channel, Marketing and Sales infrastructure. As a program organization, we oversaw new system requests, existing system enhancements, application rationalization and system end-of-life management. We also implemented new processes and tools to advance the management and tracking of these requests through their entire lifecycle.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Position Highlights✓ Led a program to rationalize the application portfolio (achieved a ~70% reduction) and to integrate core business systems that grew exponentially as a result of multiple business acquisitions✓ Cut the operational run cost of Channel, Sales and Marketing systems by 67% through streamlining the budget process and boosting financial visibility through CPQ, CRM, Web, Discounting, and Proposal systems✓ Named the Program Management Lead for Symantec/Veritas separation planning representing Channel, Marketing and Sales Operations infrastructure✓ Created processes for infrastructure change request and change management on behalf of the Executive Change Committee✓ Facilitated the transition of business-owned infrastructure contracts from Symantec to Veritas
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  • Symantec
    Senior Manager - Global Channel Marketing & Enablement
    Symantec Jan 2010 - Jul 2013
    Heathrow, Fl
    After successfully leading the Symantec Education Services global consolidation program, I assumed accountability of a program for Global Channel Marketing and Enablement to create partner enablement tools, strategies and services. Managing a portfolio of projects, I served as the primary liaison with many different strategic partners.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Position Highlights✓ Delivered the partner program infrastructure that included SymIQ for Partners, Learning Management System, Virtual Sandbox, Enablement Calendar, and other solutions to enable the marketing, sale and support of SYMC solutions✓ Managed the partner mobile enablement strategy complete with best practices, ecosystem and application development, implementation, and reporting✓ Served an active role with the Cloud IT trend, specifically with the planning and development of the Symantec CloudSmart training courses and assessments in partnership with a Cloud Alliance member to help transition from on-premise to Cloud solutions and billing models✓ Fostered stakeholder collaboration in our Partner Pay for Performance incentive project✓ Recognized with 13 Applause Awards and 2 Standing Ovation Awards for program innovation
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  • Symantec
    Senior Manager - Education Services
    Symantec Dec 2007 - Apr 2009
    In this role, I managed training delivery in the Americas to the Symantec Consulting, Sales Engineers, Support, and Partner communities, and oversaw communications between training delivery teams in North America, Latin America, Ireland, UK, Australia, and India to drive consistent processes and streamlined operations. I also oversaw the global operations team, which handled billing for Channel and Business Critical audiences in addition to the back-office components of scheduling and roster management.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Position Highlights✓ Created a consolidated Education Services organization with standard policies, processes, and service training teams✓ Transitioned Education Services from a traditional to a virtual training program model, generating 50% cost savings and enabling a 3x increase to the training audience without adding headcount✓ Named to the Advisory Board for CompTIA's Certified Technical Trainer (CTT) program
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  • Symantec
    Manager - Support Readiness Training
    Symantec Oct 2005 - Dec 2007
    As the manager for a remote, geographically diverse team, I oversaw the delivery of training and instruction programs for technical services and product support. Our unit worked with business partners to schedule classes as required for new and existing staff on Symantec products. We identified client training requirements and analyzed class evaluation responses to determine areas of improvement from a delivery perspective.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Position Highlights✓ Delivered a 5% annual improvement to instructor ratings for professionalism and knowledge✓ Created a framework for upward mobility of team members through ongoing coaching and performance management
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  • Veritas
    Support Manager
    Veritas Mar 2000 - Oct 2005
    I was hired as a Support Engineer and promoted quickly through the ranks -- Backup Exec Frontline support team manager, Backup Exec Advanced Database team manager, NetBackup Enterprise support team. As Technical Services Manager, I led the handling of “severity one down” cases and customers on a daily basis due to team option assignment of Microsoft Exchange, SharePoint, SQL, Lotus, and Oracle. I also oversaw the training, development and performance of direct reports.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Position Highlights✓ Successfully decreased “team time to resolution” while increasing productivity and customer service satisfaction ratings✓ Served on the Tools Initiative Team that identified innovative opportunities to develop operational tools✓ Delivered major service quality (QoS) and call handle time (AHT) improvements for enterprise accounts✓ Traveled to India to assist in project management of the Live Customer Interaction roll-out at the new Pune office; then provided guidance to management counterparts for several months after the roll-out
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Matt Heilig Skills

Enterprise Software Sales Enablement Management Cloud Computing Storage Saas Go To Market Strategy Partner Management Program Management Channel Partners Virtualization Project Management Professional Services Sharepoint Salesforce.com Solution Selling Software Industry Cross Functional Team Leadership Disaster Recovery Change Management Project Planning Training Demand Generation Product Management Business Alliances Leadership Enterprise Storage Technical Training Security Mobile Devices High Availability Data Center Managed Services Crm Business Objects Staff Development Channel Marketing Multi Channel Marketing Pre Sales Nas Channel Sales Software As A Service Strategic Partnerships Channel Programs Channel Partner Development Storage Area Networks Vendor Relations Project Management Office Service Delivery Qlikview

Frequently Asked Questions about Matt Heilig

What company does Matt Heilig work for?

Matt Heilig works for Logitech

What is Matt Heilig's role at the current company?

Matt Heilig's current role is B2B Systems and Data Enablement PMO Lead at Logitech.

What is Matt Heilig's email address?

Matt Heilig's email address is ma****@****.rr.com

What skills is Matt Heilig known for?

Matt Heilig has skills like Enterprise Software, Sales Enablement, Management, Cloud Computing, Storage, Saas, Go To Market Strategy, Partner Management, Program Management, Channel Partners, Virtualization, Project Management.

Who are Matt Heilig's colleagues?

Matt Heilig's colleagues are Iekr Lafuenete, Rachel Wang 王侑心, Roy Cip, Michael Dooley, Sujeetha R, Odd Jauch, Therese Strauss.

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