- Orchestrated seamless concessions and Outtakes service, by coordinating team efforts, optimizing efficiency, and elevating customer experience, contributing to increased customer satisfaction and loyalty.- Focused on customer service excellence by providing information and resolving inquiries, while concurrently elevating the overall cinema experience by ensuring the cleanliness of theaters.- Streamlined operational efficiency by managing food and item stock, and assisted in onboarding and training new employees, cultivating a knowledgeable and skilled team.

- Responsibilities included examining and documenting trade notes into the Coyote platform CEX/DBM and ensuring that all stakeholders were supplied with relevant, accurate, and vital trade information on a timely basis.- As a member of the trade team, I was responsible for coordinating, scheduling, and attending meetings with clients on various conference platforms, including Zoom, Google Meets, and Microsoft Teams.- Executed daily reviews of trade schedules and notified senior team members of issues via email.