Lê Thành Anh Kiệt Email & Phone Number

- Working at VNG Corporation, Product Operations Executive position from November 2020. - Work with support teams on integrating and updating SDKs, APIs, and tracking software such as Firebase and Apps Flyer.- Experience in submitting apps to the Store in accordance with Apple and Google's conditions.- Make plans, debug, and coordinate with the test team to ensure the quality of the product.- Track data, write reports to evaluate metrics and give suggestions for improvement.- Also write the instructions of new product features, video recording.- Participate in solving the user error cases reporting on the Customer Service.- Prepare an IFRS file to compare revenue figures with accounting and finance.- Actively discuss with partners to improve and perfect the product better.- Write reports, make weekly and monthly work plans for the team to send to the Line Manager.

• 

  Senior Product Operation

  Vng Corporation

  Nov 2020 - Present - Ho Chi Minh City, Vietnam

  - Working at VNG Corporation, Associate Product Operations Executive position from November 2020. - Work with support teams on integrating and updating SDKs, APIs, and tracking software such as Firebase and AppsFlyer.- Experience in submitting apps to the Store in accordance with Apple and Google's conditions.- Make plans, debug, and coordinate with the test team to ensure the quality of the product.- Track data, write reports to evaluate metrics and give suggestions for improvement.- Also write the instructions of new product features, video recording.- Participate in solving the user error cases reporting on the Customer Service.- Prepare an IFRS file to compare revenue figures with accounting and finance.- Actively discuss with partners to improve and perfect the product better.- Write reports, make weekly and monthly work plans for the team to send to the Line Manager.