Manager, Infrastructure Engineering
CurrentOversee 9 direct reports managing a Web Application environment of 1,400+ Microsoft and Linux systems (physical & virtual), including onboarding, training, and departmental goal setting.Developed governance documentation focusing on compliance, staff training, and future-proofing strategies.Established system access requirements and conducted quarterly reviews to ensure adherence to corporate and Federal regulations.Led a project to replace 500+ Windows servers before their OS end-of-life, coordinating cross-functional teams to develop and implement migration strategies for multiple applications.Enhanced strategic change management through large-scale projects, ensuring thorough research, baseline builds, migration procedures, training, and potential automation.Managed new processes and conducted audits to ensure compliance with requirements.Deployed an in-house Certificate Authority, centralizing and securing internal server communication.Initiated improvements to internal guideline documentation to keep all platforms current.Analyzed team KPIs and workload to optimize resource management and proposed staffing adjustments as needed.Developed and implemented a Life Cycle methodology for application platforms, including building, testing, deploying, updating, and retiring systems.Reduced platform build times, extended test & pilot phases, and shortened deployment timelines.Implemented proactive monitoring and issue resolution processes, improving system reliability and performance.Coordinated disaster recovery and business continuity planning, ensuring minimal downtime and rapid recovery in case of incidents.