Matthew Skinner Email & Phone Number

Brisbane City, QLD, AU

Brisbane, Queensland, Australia

• Leading and coordinating the recruitment, training and retention of Umpires across the state to ensure the effective operation and officiating of the game. Key responsibilities include:
• ︎ Developing and implementing strategies to attract and recruit potential umpires across the state;
• Establishing and maintaining frameworks, structures and processes which identify and develop umpires for appointment and promotion to Queensland Premier Cricket and beyond;
• ︎ Building and oversighting a network of appropriately skilled people who can provide umpire training and assessment;
• ︎ In collaboration with Cricket Australia delivering education and training initiatives for both Regional Umpiring Coordinators and Umpires across Queensland;
• ︎ Leading the processing of Code of Behaviour matters and providing support across Queensland Cricket to maintain best practice and compliance with competition governance, rules and regulations, and integrity.

Brisbane, Australia

• Responsible for administration and development of Southern Districts' Referee Development program. Achieved significant growth to an existing Referee Development program to meet the challenges of a rapidly growing.
• facilitation and delivery of various referee education courses, enabling skills development and further progression for both local and regional referees;
• development and recruitment of referee instructors, with the aim of both upskilling and updating existing instructors and bringing new instructors into the Association’s program;
• liaison and relationship building with various stakeholders - clubs, coaches, players and other parties;
• management of casual staff to supervise and assist in local competition administration; and
• provision of advice in competitions management and general operations.

Brisbane, Australia

• Responsible for liaising with policyholders throughout the life of the repair, particularly on key decisions relating to their works, creating and managing schedules of repair and ensuring that works are completed on.
• project management of claim repairs with a focus on effectiveness, efficiency and attention to detail;
• monitoring of budgets and cost control of claims, issuing accurate purchase orders to trades and suppliers, and requesting and following up quotations as required;
• scoping and quoting variations to approved Scopes of Work as required;
• regular communication with customers, trades and insurers to effectively manage claim repairs; and
• collaboration with colleagues to continually review and improve work processes.

Brisbane, Australia

• Contracted to NRMA Insurance, case managing a portfolio of home property claims and delivering consistently exceptional customer service to policyholders.Key Responsibilities:
• communication with policyholders on a regular basis with the focus on finalising claims;
• regular liaison with repairers and trades to ensure that repairs are finalised in an efficient manner;
• effective problem solving on both an independent and team basis;
• managing any conflicts/complaints with confidence in a consistent manner; and
• attention to detail in all aspects of managing claims.

Terrigal, NSW

In conjunction with the Board, leading the development of Gosford City Rebels / Central Coast Crusaders / Gosford City Basketball & Sports Stadium strategy to grow and become a leading basketball club in NSW. This involved implementing the strategic plans for the organisation and working collaboratively with a diverse range of stakeholders.With a large and.

Brisbane

• Focusing on the development of officials across Queensland, from grass roots through to State-level elite.Responsible for:
• strategic planning for the State referee development program, to ensure that it remains a healthy and viable program across all levels of the game;
• development of programs, curriculum and learning material to assist local associations to recruit and develop referees, to both service their own local competitions and to progress officials further into the State and.
• development, facilitation and delivery of various education courses for referees, referee educators and administrators, to enable them to develop their skills further and progress to higher levels of competition;
• recruitment, development and management of staff and volunteers to educate and instruct referees at both grassroots and State level;
• liaison and relationship building with various stakeholders across the sport – Basketball Australia, State Basketball Associations, Queensland associations and clubs, external competition providers, coaches, players.

Bankstown

• Responsible for development and administration of Junior Domestic Competitions and the development and management of the Association’s Referee Development program.Responsible for:
• administration, development and strategic planning for the Association’s junior domestic competition, with over 150 teams and 900 players participating;
• recruitment, development and management of casual staff to supervise and assist in local competition administration;
• liaison and relationship building with various stakeholders - clubs, coaches, players, parents and other related parties;
• marketing and promotion of the junior domestic competition, in partnership with the Junior Development Officer and in-school program;
• administration, management and development of the Association referees program, with over 180 officials servicing over 150 games per week;

Sydney

• Responsible for ensuring that day-to-day operational matters escalated by front-line staff were dealt with quickly and efficiently.Responsibilities:
• advising staff on policy and procedural matters, ensuring that underwriting standards are maintained;
• resolving escalated customer issues in a timely and fair manner;
• identifying opportunities for process improvement within the business; and
• working within a team-based environment to achieve the standards set.