Matthew Ackerman Email & Phone Number

Indianapolis, Indiana, United States

• Sold over $100,000 worth of total equipment which result in multiple six figures of new sales revenue being generated in a summer.• Fostered customer-centric sales approach, emphasizing relationships, which lead to enhanced brand engagement.• Attended to customer concerns leading to low cancellation rates with clients.

Plantation, Florida, United States

• Promoted to server assistant which entails taking to-go orders, ringing up food, and delivering food/drinks in a timely manner.• Built very strong social and hospitality skills as a result of constant communication and meeting the needs of guests in a fast paced environment.• Directly increased to-go sales while on duty and reduced the number of mistakes and call backs resulting in cutting of food costs.

Plantation, Florida, United States

• Operated the kitchen alone during afternoon shifts, and during evenings the kitchen would be operated by three people while displaying friendliness and teamwork.• Executed food and customer service on Tuesdays and Thursdays, high stress fast-paced nights that would see upwards of $6,000 in sales due to menu deals.• Mentored new team members on the ins and outs of the restaurant while being the sole trainer in the back of house staff.