Managed Pricing/Procurement team with the objectives of growing our carrier network and restructuring our quoting process.Implemented new bid process including working documents factoring in capacity scores and margin percentages per lane.Restructured our spot quoting procedure, along with implementing a new margin matrix.

Managed a team of 8-12 people made up of Account Managers, Carrier Sales Reps, and Supporting staff.Handled all after-hours/weekend coverage individually through end of 2020, when a rotation was implemented in the department.Communicated regularly with customers and carriers to ensure all aspects of business were being conducted as desired.Partnered with sales team to decipher best opportunities for growth with both new and existing customers.Processed all claims, acting as a bridge between customer and partner carrier.Assisted in the implementation of a new TMS, McLeod Software, in 2022.

Performed as lead dispatcher and rate negotiator for both company and brokerage freight.Generated and analyzed monthly reports comparing revenue to cost.Invoiced both company and brokerage freight using Prophesy Dispatch and QuickBooks 2007.Processed driver payroll for flatbed subdivision.Assisted in customer collections.Maintained driver, truck, and trailer files conforming to DOT regulations.

Negotiated rates and managed trucks for freight brokerage division.Analyzed weekly transportation reports comparing revenue to cost.Operated as sole Accounts Payable/Accounts Receivable contact by invoicing customers and processing carrier invoices using QuickBooks 2007.Supervised incoming customer payment and outgoing freight payment.Served as main point of contact for all customers and carriers, including after hours.Tracked and traced all shipments to ensure on-time pickups and deliveries.Assisted in warehouse division by operating forklift, tracking inventory, processing monthly financial reports, and invoicing customers.

Designed Excel spreadsheets to track pricing and inventory for all customers.Generated monthly revenue and inventory reports for customer invoicing.Processed all bills of lading, shipping labels, packing lists, etc. for all shipments.Coordinated and scheduled trucks for shipping and receiving.Documented all employees’ weekly hours for payroll.Served as main point of contact for all customers and carriers.Assisted in warehouse by operating forklift and pulling orders as needed.