Matthew Baucom Email & Phone Number

Boulder, Co, Us

Boulder, Co, Us

Boulder, Colorado, Us

Mclean, Virginia, Us

Denver, Colorado, Us

Westford, Ma, Us

Plano, Texas, Us

- Deployment and integration of solution elements to achieve Customer Acceptance- Performing initial testing on equipment to verify proper installation and configuration- Implementation of “next release” software upgrades and new Product/Feature content.- Compilation of Test strategies, Test Plans and Test Case/Instructions.- Execution of Test Case / Test Instruction.- Effective collaboration with global internal design and support teams.- Effective and concise Technical Report writing for both internal and external organizations.- Effective and analytical problem solving and issue management capabilities.- Effective and complete follow-up on all issues and items- Flexible with working hours on occasion in order to accommodate customer maintenance windows and customer schedule- Able to operate independently while on location at customer locations.

• Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards.• Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.• Secures network system by establishing and enforcing policies; defining and monitoring access.• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.• Accomplishes information systems and organization mission by completing related results as needed.• Reports network operational status by gathering, prioritizing information; manages projects.• Service Desk tickets for network group• On call rotation for network groupSome travel for network related project installs

Arlington, Virginia, Us