I am Matthew "Jay" Beagle, a dedicated professional with a diverse background in claims analysis, administrative support, customer relations, and data entry. With a strong attention to detail and a commitment to delivering exceptional service, I consistently strive to exceed expectations and contribute to the success of the organizations I work with.Currently, as a Claims Analyst 2 at WEX Inc, I am responsible for timely and accurate resolution of client disputes. I have demonstrated my ability to navigate complex situations and adhere to SLAs while distinguishing between fraud and non-fraud claims. Additionally, I maintain open lines of communication with clients, cardholders, and account managers to ensure the successful resolution of escalated claims.Previously, as an Application and Administrative Specialist at Conduent LLC, I conducted audits of consumer applications and ensured compliance with program criteria. I also played a key role in identifying potential fraud or abuse and escalating cases as necessary. During my tenure, I consistently met deadlines and maintained accurate records of assigned cases.In my role as a Customer Relations and Billing Specialist at Greenway Health, I honed my expertise in customer relations and medical billing. I provided comprehensive support to patients and providers, effectively explaining complex billing statements and insurance adjustments. My attention to detail and ability to document and report issues led to improved claim management and customer satisfaction.Prior to that, as a Data Entry and Records Adjudication Specialist at Client First Staffing Services, I excelled in managing contract updates, provider records, and data migration. I leveraged my strong organizational skills to ensure the seamless flow of information and provide reliable support to internal teams and clients.Throughout my career, I have demonstrated strong problem-solving abilities, adaptability to changing environments, and a commitment to continuous learning. I thrive in collaborative settings and enjoy working with diverse teams to achieve common goals.If you are seeking a dedicated professional with a proven track record of delivering exceptional results, I welcome the opportunity to connect and explore potential collaborations.