Matthew Benjamin Email and Phone Number
Dedicated and relationship-driven ACCOUNT, BUSINESS DEVELOPMENT & CUSTOMER SUCCESS LEADER with 10+ years of experience delivering and ensuring client deliverables, and contributing to increased profit margins within the B2B/B2C, SaaS, service, and consumer driven markets. Track record for high performance and client satisfaction, collaborating with all stakeholders to craft customized solutions for clients – within start-up to complex, matrix structures. Reputation for adaptation and resolution of unique challenges.Every business has individual needs with its own definition of success. Discovering those needs begins with developing a true understanding of your customer. Building and nurturing those strong relationships brings success to every company and keeps your customer happy. I enjoy the challenge of finding and delivering those necessary solutions.
Boxcar Logistics | Subsidiary Of Herban Tribe
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Account Manager And Customer Success | Product DistributionBoxcar Logistics | Subsidiary Of Herban TribeEugene, Or, Us
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Sports RefereeEmerald Kidsports Sep 2021 - PresentEugene, Oregon, Us -
Account Manager & Customer Success | Product DistributionBoxcar Logistics | Subsidiary Of Herban Tribe Mar 2017 - Present-Manage distribution of products to retail dispensaries throughout the state-Liaison between brand management, production staff and sales representatives-Build and maintain relationships with direct purchasers and suppliers-Manage B2B sales and 100+ retail accounts with inventory for multiple product lines-Onboard, train and manage support staff. Build travel manifests in compliance with OLCC and OHA regulations. -Run B2B and B2C industry events, vendor days-Manage accounts receivable, invoicing and posting processes. Charged with remittance of accounts payable and delivery vehicle maintenance.
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Operations Manager & Customer Success LeaderUly'S 2008 - 2017-Led daily operations (from $0 to $1M annual revenue) for both Eugene and Portland locations. -Developed and implemented SOP, operational budgets and managed employee productivity, ensuring optimized procedures to effectively reduce costs and increase customer satisfaction. -Nurtured effective relationships with local and regional suppliers. -Facilitated strategic planning sessions in collaboration with CEO, presenting financial data, and operational improvement recommendations.
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Wine Educator | Trainer | Customer EngagementKing Estate Winery 2008 - 2017Eugene, Or, Us-Served guests in a unique fine dine tasting bar and restaurant.-Oversaw all bar operations and staff training for private events. -Focused on showcasing the Organic Oregon Tilth and Salmon certified vineyard with visiting industry specialists and distributors through exclusive vertical wine tastings and facility/grounds tours.
Matthew Benjamin Education Details
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University Of OregonPlanning And Business Management -
Trailhead By SalesforceCustomer Relationship Management
Frequently Asked Questions about Matthew Benjamin
What company does Matthew Benjamin work for?
Matthew Benjamin works for Boxcar Logistics | Subsidiary Of Herban Tribe
What is Matthew Benjamin's role at the current company?
Matthew Benjamin's current role is ACCOUNT MANAGER and CUSTOMER SUCCESS | PRODUCT DISTRIBUTION.
What schools did Matthew Benjamin attend?
Matthew Benjamin attended University Of Oregon, Trailhead By Salesforce.
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