Responsibilities Own and chair the MD commercial management and trading – including commercial performance insight, market intelligence, outcomes vs targets and governance around interventions, initiatives and mitigation plans to deliver the commercial strategy and improve accountability. Partner with the MD and Senior Leadership Team in providing clear direction and insight on performance, drivers and recommendations on priorities ahead of the periodic reviews and updates to the BT Enterprise CEO. Challenge the commercial teams to deliver market share, customer and financial goals aligned with commercial strategy. Partner with the finance teams to Integrate the monthly finance performance analysis and trends into trading to help close the knowledge and understanding gapLead in the development of the sales, commercial and channel management team to continuously improve understanding of the commercial drivers to drive p&l performance.Lead, engage and motivate an experienced team in the delivery top class business partnering.Impact Developed strategy and delivered the roadmap for a commercial reporting/Insights COE (Centre of Excellence) within the SME division to provide comprehensive and value driving financial, market and commercial performance insight.

ResponsibilitiesLead the commercial trading department across performance, planning, budgeting and customer insights to drive the delivery of the P&L (circa £500m) and trading KPI’s – challenging the commercial, sales and technical teams to deliver the commercial strategy and targets. Accountable for the end-to-end delivery of the quarterly, annual and 3YP planning cycle and process Oversee the product development and governance of the commercial pricing toolsOwn the sales operational management, deal verification and channel support department across SMB to support the internal sales teams and 20+ partner network.Impact Singlehandedly grew a team from 1 to 27 people through the recruitment process. This has led to the successful development of 4 direct reports and exceptional ENPS (employment net promotor score) Directed the design, introduction and implementation of the updated commissions which has delivered increased volume and value, promoted improved behaviours and achievement of commercial objectives.

Responsibilities Full accountability for the end-to-end commercial performance of SMB in line with the agreed budgets; partnering with and challenging the Head of Commercial, Sales and Strategy in balancing trading volume/value and marketing pricing/propositions with the 3YP transformation goals and the Telefonica Group strategic initiatives. Overall responsibility for all financial and commercial analysis, including - pricing , channel trading and in-life initiatives, managing and communicating the performance. Responsible for driving forward the management information agenda by ensuring alignment across finance, sales, DI&A, marketing and marcoms on profitability and Net Sales Value Manage, support and develop the wider marketing finance team to ensure effective stakeholder management, value added output and governance which promotes a positive culture. Impact Over achievement on revenue +8% and EBIT +10% targets through timely interventions and focus on core drivers. Successfully designed and delivered a 3 channel P&L segmentation programme, which helped inform how the business interacts and better understand a de-averaged view of customers and prospects.

Business partner the Heads of Sales and Service to manage the p&l, budgets, strategy and governance to challenge revenue and margin performanceManage the capex investment and business cases across multiple p&l areas – ensuring propositions/programmes are delivering acceptable ROI and insight are presented back to the business.

P&l financial management for inbound revenue, roaming, value added services and mobile cost of sales with the responsibility for business case analysis, challenging performance and supporting product strategy. Responsible for managing the commercial finance relationship with the network partner EE: including the financial modeling for the renegotiation of the £1bn+ wholesale RAN contract, 24 month traffic forecast, approval of financial settlement statements and chairing the quarterly finance forum.

Worked with the VP and Sales Directors to manage the end-to-end commercial deal process, developingproposal’s and counter proposals for external customers on deals ranging from £0.5m to £50m

Commercial evaluation of all new products EE plan to launch in the new business department, financial modelling for the 5yr strategic plan and management reporting for in-life payments products.

Lead analyst for multimedia data, roaming and interconnect for consumer pay monthly and pay-as-you-go leading in the performance reporting and rolling forecast planning process.

Management accounting and 5 yr strategic plan budgeting for facilities, legal, HR and strategy directorates.

Placements in financial management and control, marketing and FT group commercial evaluations.