Matthew Bocchi Email and Phone Number
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Matthew Bocchi personal email
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I have been employed by The Ritz-Carlton Hotel Company for over 4 years. I am a graduate of the James Madison University/The Hart School. My experience includes working in the Front Offices of The Ritz-Carlton Sarasota, Florida, Washington, D.C. and Tysons, Virginia, Courtyard by Marriott Springfield, JW Marriott San Antonio Hill Country Resort & Spa, Comfort Inn (Harrisonburg, Virginia) and Salamander Resort and Spa (Middleburg, Virginia). This experience has helped me hone my guest services, complaint resolution and Front Office skills. While working at the JW Marriott and Salamander, both Four Diamond quality properties, I greeted and worked with a variety of guests, including high-profile guests. My Desk Agent position at the Comfort Inn allowed me the opportunity to perform a variety of tasks, including serving as liaison between front desk and other departments, addressing all types of guest inquiries, selling rooms to “walk-in” customers, managing electronic reservation information, processing and posting guest charges and maintaining accurate balances for all financial transactions. Moreover, in these positions I was able to work with different departments, staff and hotel management systems, including OPERA.
Vunique Vacations
View- Website:
- ritzcarlton.com
- Employees:
- 34
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Senior Luxury Property ManagerVunique VacationsSarasota, Fl, Us
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Assistant Manager Rooms OperationsThe Ritz-Carlton Hotel Company, L.L.C. Apr 2022 - PresentSarasota, Florida, United States -
Guest Experience Expert At The Ritz-Carlton Naples, FloridaThe Ritz-Carlton Hotel Company, L.L.C. Jul 2021 - Apr 2022Naples, Florida, United States
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Guest Experience Expert At The Ritz-Carlton Sarasota, FloridaThe Ritz-Carlton Hotel Company, L.L.C. Nov 2020 - Jul 2021Sarasota, Florida, United States
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Front DeskThe Ritz-Carlton Washington D.C. May 2019 - Nov 2020Washington D.C.
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Front DeskThe Ritz-Carlton Tysons Corner Oct 2018 - May 2019Tysons Corner, Virginia
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Front DeskCourtyard By Marriott Springfield May 2018 - Oct 2018Springfield, Virginia
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StudentJames Madison University Aug 2014 - May 2018Harrisonburg, Virginia -
Business OwnerSneakereliteaccess Sep 2011 - May 2018Fairfax Station, VirginiaSneakerEliteAccess is an independent business I created in 2011, to buy, sell, and trade high-end sneakers.
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Marriott International InternJw Marriott May 2017 - Aug 2017San Antonio, Texas AreaBellmanResponsibilities included working closely with the Front Desk Staff, Management and other hotel departments in providing guest assistance with luggage, transportation and miscellaneous needs, and serving as the first and last person attending to guests. AYS RunnerResponsibilities included working across departments to ensure that guests needs are met, delivering items directly to guests’ rooms, and providing support to housekeeping, and the front office. -
Front Desk AgentComfort Inn Nov 2016 - May 2017Harrisonburg, VirginiaResponsibilities included advising guests regarding hotel policies, services and amenities; addressing guests phone and in-person inquiries about dining and tourism; selling rooms to "walk-in" customers; informing guests about rates and availability for future stays; managing reservation information on computer system; processing and posting guest charges; serving as liaison between front desk and housekeeping department regarding room inventory; maintaining daily logs; maintaining accurate balances for all financial transactions. -
Concierge/Front Office InternSalamander Resort & Spa May 2016 - Aug 2016Middleburg VaResponsibilities included greeting guests; addressing guest phone and in-person inquiries/requests regarding hotel and activity registration and other resort services and amenities; recommending top dining and entertainment options in the Middleburg area; arranging shuttle services; assisting in guest social and business function set ups; communicating guest room issues to pertinent departments; preparing and delivering guest special request items; room checks and dealing with high-profile guests. -
Summer InternAflac May 2015 - Aug 2015Fairfax, VirginiaReported directly to the Aflac District Sales Coordinator in Fairfax, Virginia. Hired as sales intern. Also assumed responsibility in the areas of human resources and new intern training. Helped expand territory and develop brand in the area of workman's compensation policy. -
Delivery/Customer ServicePapa John'S International May 2014 - Aug 2014Fairfax Station, VaWorked with customer orders in store and delivery orders. -
Sales ClerkInova Fairfax Hospital Treasure Trove Jun 2012 - Aug 2013Springfield, VaDuring the summers of 2012-2013, I worked retail. I worked on the cash register, in the stock room and with customers.
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InternAlliance Of Artists And Recording Companies Jun 2011 - Aug 2013Alexandria, VaDuring the summers of 2011-2014, I worked with AARC membership and music industry data.
Matthew Bocchi Skills
Matthew Bocchi Education Details
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Senior
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Bishop Ireton High SchoolCum Laude
Frequently Asked Questions about Matthew Bocchi
What company does Matthew Bocchi work for?
Matthew Bocchi works for Vunique Vacations
What is Matthew Bocchi's role at the current company?
Matthew Bocchi's current role is Senior Luxury Property Manager.
What is Matthew Bocchi's email address?
Matthew Bocchi's email address is ma****@****hns.com
What is Matthew Bocchi's direct phone number?
Matthew Bocchi's direct phone number is +157138*****
What schools did Matthew Bocchi attend?
Matthew Bocchi attended James Madison University, Bishop Ireton High School.
What skills is Matthew Bocchi known for?
Matthew Bocchi has skills like Customer Service, Sales, Marketing, Microsoft Office, Proficent In Microsoft Office, Retail, Strategic Planning, Event Planning, Microsoft Word, Microsoft Excel, Teamwork, Time Management.
Who are Matthew Bocchi's colleagues?
Matthew Bocchi's colleagues are Najla Aldafri, Yolande Hu, Laurent Johnson, Kathryn Lobenherz, Christine Eleuterio, Josue Joachim, Sanjoy Sarker.
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