I specialize in managing the end-to-end migration process for clients transitioning to the T-Pro platform following the acquisition of transcription companies in Australia. My role involves:Coordinating client communications to ensure a smooth onboarding experience.Delivering tailored training sessions to help users adapt to the new platform’s advanced features, including AI-driven speech recognition.Collaborating with cross-functional teams (support, tech, QA) to… Show more I specialize in managing the end-to-end migration process for clients transitioning to the T-Pro platform following the acquisition of transcription companies in Australia. My role involves:Coordinating client communications to ensure a smooth onboarding experience.Delivering tailored training sessions to help users adapt to the new platform’s advanced features, including AI-driven speech recognition.Collaborating with cross-functional teams (support, tech, QA) to resolve technical challenges and enhance user satisfaction.Streamlining workflows to improve efficiency and ensure clients achieve their operational goals post-migration. Show less

▪ Targeted new business with organisations across Ireland, specialising in selling IT solutions from world-leading technology partners like Microsoft, HPE, Cisco, Dell, and AWS.▪ Managed the entire sales cycle from initiation to completion, ensuring a seamless process for each client.▪ Built a personal client base from scratch, utilising effective sales skills with entrepreneurial flair.▪ Negotiated and closed deals, contributing to the company’s revenue growth.