Senior Systems Administrator at T.F. Green International Airport-Responsible for supporting, troubleshooting and maintaining network, servers, SANs, VMware, disaster recovery systems and all related hardware and software applications. -Perform system troubleshooting to determine root cause, analyze alternative solutions and implementation of the best course of action. -Installing operating system software, patches, and upgrades. -Assists in the implementation of policies, procedures and guidelines to ensure proper and secure operation of the LAN/WAN/WLAN environment. -Assists new employees with account creation, providing proper security and access and setting up software/hardware and training as required. -Perform system backups on networked devices and ensure that all backups are maintained properly in-house and off-site.-Assist in managing Police/Fire IMC software, FIDS Flight Information System, Way Finder systems, common use terminals, Microsoft Windows/Exchange/Azure/SQL environments, Cisco/Fortinet firewalls and associated security systems. -Providing 2nd-level support for end user desktop issues. -Continuously updates all infrastructure documentation. -Cross-training IT staff for emergency level one support of other IT support areas (Storage, Cloud Services, Operating Systems, Email, Networking, VLANs, etc.) and providing support to all aspects of IT.-Maintain good working relationships with users, department managers, vendors and other IT professionals to continuously improve the ability of the department to meet its mission.