Lead team supporting commercial and business aviation customers in analyzing, developing and implementing services and solutions.

• Manager of operations engineering team responsible for development of engineering modifications, assessment of mandatory and non-mandatory modifications and management of aircraft maintenance requirements for portfolio of customers.• Responsible for managing team assignments, defining priorities across individual’s statement of work, leading problem resolution, defining future opportunities and reporting to senior management. • Manage statement of work ownership transition across international teams as directed by the program management including support of Reduction in Force reviews and mitigation efforts.• Collaborated with counterparts to define training plan, procedure development, phased handoff plan and visibility of work statement ownership.• Lead engineering team integration with business development to expand service offerings and capabilities.• Assess customer RFI/RFPs across engineering capabilities including development of CONOPS, Basis of Estimate and deliverable definition.• Develop and present material to senior leadership pertaining to performance, RIO (Risk, Issue and Opportunity), business development, resource management and statement of work change.

• Lead project manager and operations analyst on the Global Fleet Care Project Engineering Team• Responsible for managing teams execution of work per program objectives and priorities in supporting Global Fleet Care Integrated Solutions customers.• Led development and implentation of process improvements intended to reduce non-value added work, streamline inefficiencies, improve global collaboration and support use of new tools per required objectives. • Developed business information reports and dashboards to automate evaluation of team work statement priorities, strategy for managing work volume, integration between cross functional teams and visibility of KPIs

Lead project manager supporting multiple 787 Organizations in development and implementation of strategic tools and processes. 787 CAS:• Lead project manager in development of a web enabled tool intended to replace extensive Microsoft Excel files capturing aftermarket incorporation of Airplane level design change• Identified multi-phase implementation strategy to focus on urgent need to replace current Excel files, but ensure that future functionality capability needs are identified and understood for initial tool structure development • Collected and organized SME and future user requirements for replacement of current Excel file functionality as well as future functionality desires• Accountable team member for integration of IT team with future users and SMEs to ensure requirements are fully understood• Lead communication and coordination amongst team and key project sponsor 787 SM:• Lead project manager in developing and implementing improvement of 787 Change Scope Process; identifying internal and external responsibility for 787 Airplane Level design changes• Responsible to lead the identification of issues, opportunities and requirements for improvement of process and documentation• Team identified gaps in current process and documentation, developed solutions based on program objectives and gained key executive stakeholder approval for implementation• Implementing process and document improvements across multiple organizations• Other responsibilities include project coordinator lead for accelerated implementation of design improvements and resolution of production supplier issues, supplier recovery activities and supplier fleet implementation strategy.

787 Commercial Aviation Services - Airplane Reliability - Project ManagementLed integration, communication and aftermarket implementation strategy for projects intended to improve 787 in-service dispatch reliability • Accountable for managing and providing project progress visibility to 787 Commercial Aviation Services Executive leadership as well as cross functional internal and external stakeholders• Drove accountability to 787 BCA Supplier Management and 787 Suppliers in support of customer commitments through metrics and data analysis, execution of recovery plans (as necessary) and proactive cross organization communication• Developed and integrated process improvements for identifying projects requiring implementation management, tools for communicating project progress to plan and simplifying information access to cross functional team members • Led, facilitated and managed weekly supplier in-service campaign implementation progress to plan reviews• Led proactive risk management and identification of opportunities to best meet program and customer goals and requirements

787 Systems Integration Team - Airplane Reliability - Project ManagerProject manager on multiple projects strategically undertaken to improve individual system and overall 787 in-service dispatch reliability.• Led cross-functional engineering, supplier management, change management, and operations disciplines to accelerate airplane level product improvement • Multiple system project management experience including Traffic Collision Avoidance System, Electric Brakes, Anti-Collision Lights, Airplane Structures and Airplane Wiring• Developed implementation plans balancing complex Program and Airline Customer requirements, schedule and priorities• Facilitated timely issue resolution across internal and external supplier organizations to improve project performance and meet demanding Program commitments• Provided daily direction to senior executives of key suppliers to create baseline recovery plans, ensure adherence to engineering/production schedules, and improve working level communication• Interfaced with, and presented to, the highest levels of BCA executive leadership on weekly performance to plan, help needed items, and major milestones to ensure successful project execution • Proactively manage risk to limit exposure and costly rework for 787 Production and Airline Customers by negotiating opportunities with various production sites, Suppliers and Partners

Prime analyst for integration of approved 787 Systems configuration changes between internal BCA organizations and 787 Systems suppliers.• Recognized focal for 787-8 & 787-9 Systems Commodities; Flight Controls, Flight Deck, Avionics, Environmental Control Systems, Mechanical Systems, Electrical Sub-Systems, and Hydraulic Systems • Developed and managed 787 Supplier Partner Managed Inventory (PMI) configuration change implementation commitments driven from engineering changes• Identified as co-lead for a cross functional team to incorporate new part configurations for in-sequence production, factory/field production rework, production refurbishment and fleet retrofit. • Led and supported kick-off and reoccurring change incorporation meetings to improve comprehension of engineering change requirements, develop implementation plans, communicate integration plans and ultimately commit Change Notices. • Developed Schedule Commitment (RFSQ) templates to support evolving change process requirements and capture accurate supplier commitments. • Expanded the role to take on special assignments including 787-9 IDAS, Red Label to Black Label Conversion Changes, Component Reliability Changes, 787 Systems Supplier Management BPR.