Matthew Bushnell

Matthew Bushnell Email and Phone Number

Commercial Director - Elevating Brand Image with High-Quality Magazines | Connecting Businesses to Exceptional Print/Digital Experiences @ DLT Media
woking, surrey, united kingdom
Matthew Bushnell's Location
Carshalton, England, United Kingdom, United Kingdom
Matthew Bushnell's Contact Details

Matthew Bushnell work email

Matthew Bushnell personal email

n/a
About Matthew Bushnell

I am a proactive and inspirational leader that has the ability to take a sales team to the next level. I am able to interpret senior leadership direction and successfully implement strategies that will help excel a company through the levels of its growth plan. I am a determined problem solver with a keen eye for detail, and have a customer-centric attitude as well as the ability to function in a senior managerial position. I possess an entrepreneurial aptitude which makes it much easier for me to find ways to improve service delivery. I have a natural target driven personality and am very comfortable in a sales environment.I am a strong, hands on sales trainer which brings exceptional results.

Matthew Bushnell's Current Company Details
DLT Media

Dlt Media

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Commercial Director - Elevating Brand Image with High-Quality Magazines | Connecting Businesses to Exceptional Print/Digital Experiences
woking, surrey, united kingdom
Employees:
15
Matthew Bushnell Work Experience Details
  • Dlt Media
    Commercial Director
    Dlt Media Aug 2021 - Present
    Surrey, England, United Kingdom
    View
  • Dlt Magazines
    Head Of Sales
    Dlt Magazines Jun 2015 - Aug 2021
    Woking, Surrey
    I manage the UK telesales team, the Business Development team and the European sales team. DLT offer monthly magazine subscriptions to all types of businesses for their waiting areas, staff break areas and reception areas. We sell over 200 magazine titles into the whole of the UK as well as Europe.
  • Paymentsense
    Customer Service And Retention Manager
    Paymentsense Jun 2014 - May 2015
    London
     Build and develop department processes and policies Devise targets and commission structures Managing partner relationships Allocating staff resources Preparing daily, weekly, and monthly reports for the Board of Directors Prepare department budgets and forecasts Coaching and developing team members  Performance management and quarterly appraisals Assessing the customer service department’s operational performance against SLAs Promoting products and services and generate a cross selling environment Project manage the implementation of new telephony and CRM systems
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  • Kashflow
    Head Of Customer Support And Onboarding
    Kashflow Dec 2013 - Jul 2014
    London, United Kingdom
     Managing all areas of customer support Preparing daily, weekly, and monthly reports for senior managers Prepare department budgets and forecasts Coaching and developing team members in soft skills Consistently deliver over 90% customer satisfaction and a 79% NPS score Managing the customer retention department and the onboarding team Devised and implemented the online customer Knowledge  Increased new sales performance via cold calling
  • Xln Telecom
    Customer Retention Manager - Xln Business Services
    Xln Telecom Sep 2005 - Nov 2013
    London, United Kingdom
     Managing both Sales and Retention teams  Managing the customer retention department and the onboarding team Holding weekly meetings and setting sales targets for individual reps and the whole team Organising and operating incentive schemes to keep staff motivated Involved in the recruitment and training of new staff Maximising sales and retention opportunities Compiling and analysing performance reports for senior managers and executives Involved in the development of marketing strategies for the Company In charge of over 30 staff as well as 4 team leaders Reduced churn from a 12% annual rate to 5% consistently Conducting market research and competitor analysis Created partner relationships Implemented new dialler and CRM systems Played a vital role in 2 private equity deals working closely with buyers and also carried out due diligence
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Matthew Bushnell Skills

Telecommunications Customer Retention Management Team Management Call Centers Account Management Team Leadership Crm Customer Experience New Business Development B2b Customer Service Voip Mobile Devices Managed Services Solution Selling Direct Sales Service Delivery Broadband Product Management Telephony Ip Wireless Sales Leadership Business Strategy Sales Management Performance Management Customer Satisfaction Sales Process Strategy Contact Centers Coaching Negotiation Competitive Analysis

Matthew Bushnell Education Details

  • Wallington Grammer
    Wallington Grammer
  • Wallington High School
    Wallington High School

Frequently Asked Questions about Matthew Bushnell

What company does Matthew Bushnell work for?

Matthew Bushnell works for Dlt Media

What is Matthew Bushnell's role at the current company?

Matthew Bushnell's current role is Commercial Director - Elevating Brand Image with High-Quality Magazines | Connecting Businesses to Exceptional Print/Digital Experiences.

What is Matthew Bushnell's email address?

Matthew Bushnell's email address is m.****@****m.co.uk

What schools did Matthew Bushnell attend?

Matthew Bushnell attended Wallington Grammer, Wallington High School.

What are some of Matthew Bushnell's interests?

Matthew Bushnell has interest in Social Services, Economic Empowerment, Environment, Education, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Health.

What skills is Matthew Bushnell known for?

Matthew Bushnell has skills like Telecommunications, Customer Retention, Management, Team Management, Call Centers, Account Management, Team Leadership, Crm, Customer Experience, New Business Development, B2b, Customer Service.

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