Matthew Buys Email & Phone Number

Amsterdam En Omgeving, Nederland

DataCite is a leading global organisation that provides technology and SaaS services for research, enabling research outputs and resources to be uniquely identifiable and discoverable, and providing a range of data, reporting and research best practice services.▪ Appointed as Executive Director (CEO) with remit to establish strong, sustainable growth trajectory through substantive transformation to business model, proposition, technology, client experience, organisational culture and staff engagement. ▪ Spearheaded and successfully secured multi-million euro funding opportunities, leveraging these as a runway to develop sustainable revenue models.▪ Grew revenue by 600% to €5M in four years; spearheaded significant change to business model that boosted income and will continue delivering 10% organic growth annually. Developed scalable model, including fee change that gained 96.7% approval rating from clients and maintained <2% attrition rate.▪ Led major technology transformation that revolutionised customer experience and business efficiency, including digitalisation of onboarding workflows from client contract through to billing and account management, alongside a user-friendly customer interface. ▪ Fostered engaged, diverse and high-performing workforce; simplified organisational structure, introduced performance management mechanisms, and instituted a culture of transparency and collaboration.

Amsterdam Area, Netherlands

ORCID connects research and researchers, providing a persistent digital identifier (an ORCID iD) that you own and control, and that distinguishes you from every other researcher. ▪ Remit expanded to include full lifecycle customer experience across ORCID’s 45 global markets, leading execution via a team of 18 team members, and working closely with ORCID board to develop global adoption and sustainability strategies.▪ Grew ARR by >35% to US$4.25M and scaled organisational clients to >1000 (and >7M individual users), whilst maintaining attrition to <5%; launched new business models, and developed and implemented best practice methodologies for sales, after sales and account management, including significant employee training.▪ Established rigorous management information model that provided optimal transparency of business performance and KPIs at both granular and executive level, and drove key decision-making.

Amsterdam Area, Netherlands

▪ Promoted to global head of sales, and delivered 20% compound annual growth rate, leading a team of 12 that delivered $3.1M annual revenues and >800 institutional clients, comprising the world’s foremost academic and government institutions. ▪ Restructured sales globally for best alignment with client needs and organisational efficiency; created new reporting lines, roles and responsibilities (including redundancy programme), and led sensitive, effective employee communications that embedded the new organisational design and drove performance.

Amsterdam Area, Netherlands

▪ Grew MEA region from start-up to strong recurring revenue base, and subsequently promoted to Regional Director EMEA and Canada, creating a scalable, efficient business model, including development of critical third-party relationships.

Johannesburg Area, South Africa

Multinational media conglomerate; IP and Sciences division was latterly sold and rebranded to Clarivate Analytics ▪ Delivered 20% annual growth, building key strategic relationships at Ministerial and Director General levels of government and academic sectors, and heading solution-based sales across IP and Science Solutions.

Southern Africa

EBSCO is a leading provider of research databases, e-journals, magazine subscriptions, e-books and discovery service. ▪ Generated >$1M of new recurring revenues annually, leading solution-based sales across all product lines, including discovery services, databases, serials, publisher packages, and eBooks, managing pipeline and opportunities.▪ Created innovative new product and service packages that secured flagship contracts with leading institutions; won tenders for top universities, and government departments that usurped long-standing incumbents. ▪ Drove launch and growth of EBSCO Discovery Service products, a ground-breaking new digital solution which consolidated multiple platforms and client offerings into one portal, and rapidly became a top revenue stream.

Johannesburg

Technogym is the world leader in gym equipment for both home and sports facilities; >€500M revenues; >2000 staff.▪ Developed marketing strategy that grew the brand’s dominance across South Africa, consistently meeting ambitious targets for both new business sales and existing account growth. ▪ Led best-practice execution of all marketing activity, comprising digital campaigns, print media, email marketing, PR, and events, including large trade shows.▪ Implemented Total Wellness Solution concept, creating messaging and marketing for the full ecosystem of wellbeing product and services.▪ Introduced CRM for robust data analytics and reporting that provided clear visibility on performance and better enabled prioritisation of marketing activity and expenditure.

Neutraceutico Foods develops and produces affordable dry food mixes for specific nutrition products. ▪ Grew Nutraceutico Foods from start-up to significant operations, including factory producing two tonnes of product daily and substantial client contracts. Exited day-to-day operations of the business in Nov 2010, which was latterly sold to Barentz in 2014.

Pdm, Business Administration

Bsfp - Business Strategy And Financial Performance Programme 2019, Business Administration And Management, General

Ba, Psychology, Human Movement Science

Education record