● Successfully architected, designed, and built out Intune, Azure AD, Autopilot, Log Analytics, Event Hub, Windows Defender for Endpoint (ATP), Cloud App Security, Compliance Center etc. to move Better’s Windows workstation fleet fully over to Azure AD joined and Intune managed● Successfully architected, designed, and built out a new greenfield Active Directory Domain to support over 10,000 users● Designed, Built, and Deployed a 3-tiered Enterprise PKI Infrastructure and migrated all certs from old certificate authorities● Support and maintain internal certificates● Migrated IT to a 4-tiered admin account model, cleaned up admin permissions in Azure/Office 365 and Active Directory● Designed, Built, and Deployed SCCM with CMG using PKI to support a total of 10,000 workstations and 1000 servers● Worked with CDW on setting up Advanced imaging to allow CDW to image from their distribution centers using SCCM● Moved from a thick image to SCCM zero touch imaging using SCCM OSD ● Worked and collaborated with internal IT teams on building out a Change Advisory Board to allow an approval/review process for Infrastructure changes● Participate as a CAB member for review and approval of all infrastructure IT changes● Work with the project managers on managing all IT projects for the Infrastructure Team ● Help support and coordinate a team of 12 Infrastructure Engineers● Collaborated with internal IT teams on implementing an incident management process● Maintain DNS, DHCP, Active Directory● Support and Maintain office 365 through the office 365 admin portal and using okta● Created the patching process for workstations and servers● Provided guidance and support directives for cleaning up GPOs and sysvol● Support Hyper V Hosts across the enterprise

● Maintained and Supported LendingTree’s SCCM environment including SCCM SQL database● Collaborated with the DevOps team to support their AWS environment● Designed, built, deployed, and supported Windows and Linux servers● Maintained DNS, DHCP, Active Directory, Route 53 DNS, ADFS, Azure SSO, and Intune● Migrated and setup new Apps using ADFS, and Azure SSO● Maintained office 365, Exchange 2016, and SMTP relay● Performed packaging utilizing Desktop Central and SCCM● Designed, built, supported, and maintained LendingTree’s desktop and server images● Built and deployed DNS, DHCP, and Domain Controllers● Supported enterprise VMware and Hyper V deployments● Performed 5 location moves during the year 2019● Worked several internal teams in designing new voice platform for LendingTree’s corporate communications as part of the UC project● Level 3 escalation point for Windows and Linux Servers within the enterprise VMware, Hyper V, AWS, Azure, and physical solutions● Able to build, configure, and rack physical servers● Provided direct support to LendingTree’s CEO● Participated in Audio/Video vendor RFPs to support the design needs and deployment of Audio/Video and Conferencing systems for LendingTree’s new HQ building● Supported and ran Audio/Video equipment for company-wide meetings

● Provided level 3 End User and Executive support● Migrated LendingTree’s hybrid Exchange 2010 to a hybrid Exchange 2016 load balanced solution in AWS● Supported and maintained Microsoft Office 365● Supported and maintained LendingTree’s Active Directory environment● Maintained, built, and deployed GPOs in accordance with business and security requirements● Supported and maintained enterprise Microsoft DNS and DHCP deployments● Migrated LendingTree’s print server from server 2008 R2 in VMware to server 2016 in AWS ● Deployed LendingTree’s printers to workstations using GPOs● Worked with various vendors to scope out new conferencing hardware for all LendingTree conference rooms● Designed, built, and deployed Zoom conferencing out to all LendingTree staff● Performed in-person training classes for LendingTree’s staff alongside Zoom and SVT● Worked with LendingTree’s Spend Management Team on setting up MSA’s and SLAs with multiple vendors● Saved LendingTree roughly $36,000 over a 3-year recurring OpEx spend by properly sizing Ricoh print devices● Managed LendingTree’s workstation images in SCCM Current Branch● Managed LendingTree’s current SCCM environment while building out a new SCCM Current Branch environment● Designed and built a new SCCM environment in support of an Intune integration project ● Enabled and deployed Microsoft bitlocker on all LendingTree’s work stations by utilizing SCCM and uploaded bitlocker keys to Active Directory

● Designed, built, and deployed SCCM Current Branch for roughly 2000 plus servers and 17,000 workstations● Supported and maintained the SCCM environment for various teams● Managed patching through SCCM for 2000 plus Windows servers ● Troubleshot various server patching issues● Built scripts to automate the imaging process inside SCCM● Designed and deployed VMware server templates● Worked with the Information Security Team to harden all server templates● Used VMware guest customization tools to sysprep, install various agents, and to name/join the servers to Microsoft Active Directory● Managed, designed, built, and deployed Windows servers in VMware and Azure● Troubleshot SCCM client issues on Windows servers regarding SCCM client health● Performed level 3 server support for various teams in AmerisourceBergen● Worked with various teams on troubleshooting networking issues, DNS issues, DHCP issues, and Active Directory issues● Supported and maintained Windows DNS and DNS within an enterprise deployment of Infoblox

● Developed and designed yearly milestones and road maps● Manage and coordinate multiple vendors across the enterprise that includes Ricoh, Neopost, and Pitney Bowes● Maintained and created departmental SLAs and OLAs for the enterprise● Formulated new department budget● Developed technical documentation for the enterprise● Partnered with various support teams both internationally and across the continental US to maintain current print infrastructure and designed new print solutions to meet their production printing needs● Supported and maintained production mail room equipment● Designed, managed, and supported Windows 2003, 2008 and 2012 print server environments● Designed, managed, and supported secure print environments utilizing Equitrac Secure Print software● Worked extensively with various IT Teams and vendor managed services teams to design, manage, and supported the deployed print infrastructure across the enterprise● Saved AmerisourceBergen $300,000 plus in OpEx by properly sizing their print devices

● Supported and maintained physical server equipment across multiple datacenters● Performed tier 1 and tier 2 server level support for multiple business units utilizing Service Now ● Performed bi-monthly patching utilizing Microsoft System Center Configuration Manager (SCCM)● Responsible for managing, building, and supporting virtual Windows servers utilizing VMware● Maintained inventory of IT server equipment● Managed print services between multiple business units● Responsible for print server administration for multiple business units● Responsible for providing level 2 and level 3 End to End Print, Copy, Scan support for internal and external end-users● Responsible for presenting production and Dev/Test server changes within Change Advisory Board meetings● Managed, maintained, and supported Secure Print solutions across multiple locations including Scan to Me and Equitrac Secure Print solutions● Responsible for project managing various vendors and assisting project managers during major projects

● Performed tier 2 desk side and help desk support for remote and internal users● Supported Ricoh and HP printer systems● Performed basic maintenance on Ricoh and HP printer systems● Performed knowledge base sharing through ITSM ticketing system● Maintain inventory of IT equipment● Provided support for company-built CRM applications for remote and internal users● Supported users through ITSM ticketing system● Preformed local windows XP installs and installs through company-built imaging tools utilizing Symantec Ghost● Preformed local windows 7 installs and installs through company-built imaging tools utilizing Smart Deploy● Supported Citrix VDI environments utilizing Xen Center and Xen Console● Performed various software installs● Supported IOS mobile devices for internal and remote end users● Performed Wyse terminal setups and deployments● Knowledge of basic networking system● Performed basic network troubleshooting● Managed IT equipment deployments and setup for the company’s annual re verification effort● Performed IT end user training meetings for new hires● Placed service calls on Dell computers systems● Performed hardware repairs, data recovery, and virus removal on HP and Dell computer systems● Maintain asset tagging and logging into Help-Star software● Performed new hires and termination tickets in accordance with security policy and procedures● Performed McAfee endpoint encryption on HP and Dell laptop computer systems

● Performed tier 2 deskside support for remote and internal users● Performed knowledge base sharing through ITSM ticketing system● Maintain inventory of IT equipment● Supported users thought ITSM ticketing system● Preformed local Windows XP installs and installs through company-built imaging tools utilizing Symantec Ghost● Performed, maintained, and supported Wyse terminals setups and deployments● Managed IT equipment deployments and setup for the company's annual re verification effort● Performed IT training meetings for new hires● Placed service calls on Dell computers systems● Performed hardware repairs, data recovery and virus removal on HP and Dell computers systems● Maintain asset tagging and logging using Help-Star software● Performed new hires and termination tickets in accordance with security policy and procedures● Performed McAfee Endpoint Encryption on HP and Dell laptop computer systems Worked with lead techs to perform patching on the local computers and through (SCCM) and utilizing Symantec Ghost