AeroLeads people directory · profile
Matthew Cagle Email & Phone Number
Director of Strategic Operations
at
Bug Tussel
3 work emails found
@bugnet.net
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Current company
Role
Director of Strategic Operations
Location
Green Bay, Wisconsin, United States
Company size
Who is Matthew Cagle? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Matthew Cagle is listed as Director of Strategic Operations at Bug Tussel, a company with 77 employees, based in Green Bay, Wisconsin, United States. AeroLeads shows a work email signal at bugnet.net and a matched LinkedIn profile for Matthew Cagle.
Matthew Cagle previously worked as Director of Customer Operations at Bug Tussel Wireless and Customer Implementation & Employee Development Manager at Bug Tussel Wireless. Matthew Cagle studied at Lakeland Union High School.
Company email context
Email format at Bug Tussel
This section adds company-level context without repeating Matthew Cagle's masked contact details.
{first_initial}{last}@bugnet.net
92% confidence
AeroLeads found 3 current-domain work email signals for Matthew Cagle. Compare company email patterns before reaching out.
Profile bio
About Matthew Cagle
Dedicated, innovative management professional with extensive customer care experience recognized for developing training aids, quality assurance initiatives, and managing vendor performance at offshore call centers. Analytical strategist skilled at successfully meeting and exceeding organizational goals and targets, credited with optimizing call center productivity and performance. Collaborative communicator continually focused on building positive vendor relationships and promoting cooperation across business lines to drive comprehensive customer care approaches and enhanced profitability.
Current workplace
Matthew Cagle's current company
Company context helps verify the profile and gives searchers a useful next step.
Bug Tussel
7 roles · 19 years
Matthew Cagle work experience
A career timeline built from the work history available for this profile.
Director Of Customer Operations
Current
Bug Tussel Wireless
Jul 2021 - Present
Customer Implementation & Employee Development Manager
Bug Tussel Wireless
Oct 2018 - Jul 2021
Training Coordinator
Bug Tussel Wireless
Oct 2017 - Oct 2018
Partner Performance Manager
- Manage outsourced customer service operations at offshore call center liaising with executive management and domestic call center teams. Conduct daily meetings with the vendor management team and periodic business.
- Increased customer satisfaction results 35% and outperformed the domestic care team multiple months in 2016 and 2017
- Reduced customer escalations 25% and enhanced quality assurance function by implementing real time call monitoring to directly impact customer interactions
Mar 2015 - Jun 2017
Training Manager
- Created and updated training materials maintaining a central online document depository in SharePoint. Delivered new hire and process change training, and developed and monitored course evaluations to measure.
- Facilitated standardized and centralized access of training aids and policy information for customer care representatives at diverse geographic locations by creating a SharePoint knowledge base
- Empowered new offshore call center vendor to use internal resources for new hire training by creating and delivering the unique training content required
Mar 2013 - Mar 2015
Senior Client Service Representative
Empowered agents to successfully manage customer service calls and quickly resolved customer escalation calls. Identified and implemented new training and coaching opportunities with the management team.
2007 - 2013
~6 yrs
1 education record
Matthew Cagle education
-
Lakeland Union High School
FAQ
Frequently asked questions about Matthew Cagle
Quick answers generated from the profile data available on this page.
What company does Matthew Cagle work for?
Matthew Cagle works for Bug Tussel.
What is Matthew Cagle's role at Bug Tussel?
Matthew Cagle is listed as Director of Strategic Operations at Bug Tussel.
What is Matthew Cagle's email address?
AeroLeads has found 3 work email signals at @bugnet.net for Matthew Cagle at Bug Tussel.
Where is Matthew Cagle based?
Matthew Cagle is based in Green Bay, Wisconsin, United States while working with Bug Tussel.
What companies has Matthew Cagle worked for?
Matthew Cagle has worked for Bug Tussel, Bug Tussel Wireless, Earthlink Internet, and Earthlink.
How can I contact Matthew Cagle?
You can use AeroLeads to view verified contact signals for Matthew Cagle at Bug Tussel, including work email, phone, and LinkedIn data when available.
What schools did Matthew Cagle attend?
Matthew Cagle studied at Lakeland Union High School.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Matthew Cagle you were looking for.
View similar profiles
