Matthew Case Email & Phone Number

Chapel Hill, NC, US

Amsterdam, North Holland, NL

- Support the HSO Executive Management team in overseeing the Microsoft Dynamics CE practice- Serve as Engagement Manager for a portfolio of medium-large enterprise engagement projects- Foster relationships with client sponsors from Project owners through Executive- Extensive Industry Experience in Nonprofit, Banking and Wealth Management and Insurance.

Amsterdam, North Holland, NL

Worked with nonprofits and Insurance/Finance/Banking industries implementing Microsoft Dynamics based solutions. I work with people who need software to better interact with other people. I oversee projects where teams build and deliver software for our clients which ultimately makes customers and users.

Sunnyvale, CA, US

l Worked with an Incredible Team of Smart People to Build World-Class Sales CRM software for a World-Class Tech Company. I Contributed by Understanding Sales Team's Needs and Considering both Management and Individual Sales People's Goals.I Analyzed and Improved Sales People's Job through Process and Product Management.The Execution of these items Resulted.

Irvine, CA, US

• Build relationships with enterprise level organization’s users, management and executives to ensure the correct process & software solutions are implemented to improve their organization
• Lead & participate in client discovery sessions assessing needs of clients and delivering updated process and CRM solutions to meet those needs
• Configure and customize Microsoft Dynamics CRM to specifications of clients ensuring an attractive, functional and intuitive user interface
• Leverage Microsoft Dynamics CRM & complimentary software to improve process, achieving better data capture, management, customer satisfaction and accountability
• Work autonomously & in collaboration with internal & external teams to complete project tasks
• Created & executed an internal process revision for how expenses are reviewed by the global Hitachi Solutions team

Irving, Texas, US

• Developed, planed and instigated account strategies and training for over 40 car dealerships per month.
• Consulted and trained thousands of salespeople and hundreds of Sales Managers on software best practices, process improvement and marketing techniques
• Traveled to over 200 Auto dealerships in the US and Canada establishing process, observing best (and worst) practices and training staff on improved customer retention, customer management and accountability
• Provided real value to clients on monthly calls, webex trainings and site visits with by teaching improved sales techniques, industry best practices and effective customer management
• Managed a territory with over one million dollars of annual recurring revenue for DealerSocket retaining 93% of my customers over a 2+ year period
• Trained sales and service teams one-on-one and in small to medium sized groups utilizing creativity and humor to maintain attention and clearly transmit pertinent information

• Gave over 100 interactive educational presentations to local audiences ranging from 10-150
• Adapted and simplified complex biological principles and facts to fit the needs and maturity of my audience
• Had meaningful one on one conversations with hundreds of patrons of the museum answering questions and teaching them the wonders of nature
• Attended weekly meetings to give feedback and improve the impact of the museum in the community

Salt Lake City, Utah, US

• Represented LDSBC at more than 50 high schools in Utah and Nevada presenting at 150 recruiting events
• Advocated for students portraying benefits of LDSBC, while assisting in general college advice in selecting education options in alignment with their goals
• Exhibited excellent interpersonal and organizational skills while performing office and student admissions work
• Led campus tours, teaching the spiritual, educational, historical, and recreational aspects of the college

Ba, Linguistics

Associates Of Applied Science, General Studies And Entreprenuership