Matthew Cathcart Email and Phone Number
Skilled in the end to end home buying process with a passion to help those by providing financial solutions for new and existing customers.
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Senior Mortgage BrokerFile Financial Pty Ltd Nov 2024 - PresentGold Coast, Queensland, Australia• Provide finance options for first home buyers for achieve the Australian dream &high net worth investors seeking to build and expand an extensive portfolio forwealth/equity generation for retirement.• Specialisation in self employed finance applicants and ability to analyse andprovide unique lending solutions.• Specialisation in construction loans.• Specialisation in applications involving purchases & refinance options for Pty Ltdand/or Trust structures.• Experience in SMSF finance applications.• Networking/liaising with financial advisors & accountants to balance the needs ofclients for finance requests to meet their financial needs.• Assist first home buyers to take advantage of government incentives to achievethe dream of buying a family home.• Building long term relationships with lenders and their representatives to opennetworks to meet the needs of clients.• Managing high volume pipeline of clients.• Working in a collaborative work environment to build business pipeline.• Ability to work autonomously and not only meet, but exceed expectations of boththe clients & the business. -
Mortgage BrokerKelston Capital Jul 2022 - PresentGold Coast, Queensland, Australia• Provide finance options for first home buyers for achieve the Australian dream &high net worth investors seeking to build and expand an extensive portfolio forwealth/equity generation for retirement.• Specialisation in self employed finance applicants and ability to analyse andprovide unique lending solutions.• Specialisation in construction loans.• Specialisation in applications involving purchases & refinance options for Pty Ltdand/or Trust structures.• Experience in SMSF finance applications.• Networking/liaising with financial advisors & accountants to balance the needs ofclients for finance requests to meet their financial needs.• Assist first home buyers to take advantage of government incentives to achievethe dream of buying a family home.• Building long term relationships with lenders and their representatives to opennetworks to meet the needs of clients.• Managing high volume pipeline of clients.• Working in a collaborative work environment to build business pipeline.• Ability to work autonomously and not only meet, but exceed expectations of boththe clients & the business. -
Home Lending SpecialistCommonwealth Bank May 2021 - Jul 2022Australia• Understanding customers’ needs and assisting them with options to help them make the right decision to improve their financial well-being and achieve their goals.• Top up, refinance existing home loans and other existing credit facilities for owner occupied and investment.• Provide first home buyer and new investment purchase lending solutions.• Managing pipeline of clients.• Liaise with other stake holders internal and external to the organisation on behalf of clients throughout the home buying process. -
Complex Customer Support Interest Only Lending SpecialistCommonwealth Bank Sep 2019 - May 2021Brisbane, Queensland, Australia• Understanding customers’ needs and assisting them with options to help them make the right decision to improve their financial well-being and achieve their goals.• Adapting to ever evolving changes in policy, procedure as a result of COVID-19.• Conducting assessments and preparing applications for interest only switches and extensions for home loan products.• Manage pipeline of applications of my own in addition with assisting other agents with complex matters or to assist when colleagues are away.• Communicating effectively with customer’s and stakeholders, typically via telephone & email to achieve outcomes.• Adhere to responsible lending policy and government legislative obligations.• Liaise with other internal and external stakeholders in order to achieve efficient outcomes for clients.• Provide maintenance services and variations of other financial products.• Mentoring & supporting fellow staff with complex & unique financial inquiries to assist customers with their needs. -
Home Loan Service SpecialistCommonwealth Bank Mar 2019 - Sep 2019Brisbane, Queensland, Australia• Conducting maintenance/variations of existing home loans and transaction accounts.• Understanding customers’ needs and assisting them with options to help them make the right decision to improve their financial well-being and achieve their goals.• Communicating effectively with customer’s and stakeholders, typically via telephone & email to achieve outcomes.• Liaise with other internal and external stakeholders in order to achieve efficient outcomes for clients.• Provide maintenance services and variations of other financial products.• Mentoring & supporting fellow staff with complex & unique financial inquiries to assist customers with their needs. -
Administrative OfficerQueensland Health Oct 2016 - Mar 2019Herston, Queensland, Australia• Customer service face to face & via phone/email.• Processing and accepting referral documentation.• Preparation of charts for clinic appointment lists.• Appointment scheduling.• Preparing billing documentation.• Ad hoc support to clinical staff.• Reception duties. -
Customer Service AssistantDan Murphy'S Nov 2015 - Jan 2017Brisbane, Queensland, Australia• Sales.• Money handling.• Stock management.• Comply with laws regarding sale of alcohol.• Hosting promotional events for stores. -
Project Officer Data Field OperationsGoogle May 2016 - Jul 2016Australia• Site visiting for data collection using developer software.• Documentation preparation for project supervisorsNB: Further particulars cannot be provided due to non-disclosure agreement signed with organization. -
Customer Service OfficerSecure Parking Mar 2014 - Nov 2015Brisbane, Queensland, Australia• Management of car parking sites throughout the Brisbane CBD and surrounding suburbs.• Traffic monitoring of private car park facilities.• Face to face customer service.• Conflict/complaints resolution.• Repairing car park facilities (ie: pay stations, entry/exit gates) on site.• Coordination of traffic.• Issuing breach notices to illegally parked vehicles.• Surveying client facilities for customers and gathering statistics. -
Administrative OfficerBrisbane City Council Dec 2004 - Mar 2013Brisbane, Queensland, Australia• Recruitment and management of staff.• HR & Payroll management.• Liaising with management groups.• Updating & maintaining databases and registry's.• Creating weekly rosters for the team.• Sending out official government correspondence to members of the public as well as internally. • Creating applications.• Allocating jobs to staff.• Dispersing mail and files to staff members.• Keeping stats on all work performed for management reports.• General customer service duties.
Matthew Cathcart Education Details
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Finance And Financial Management Services -
Tier 2 -
Bray Park State High SchoolHigh School/Secondary Diplomas And Certificates
Frequently Asked Questions about Matthew Cathcart
What company does Matthew Cathcart work for?
Matthew Cathcart works for File Financial Pty Ltd
What is Matthew Cathcart's role at the current company?
Matthew Cathcart's current role is Senior Mortgage Broker at File Financial.
What schools did Matthew Cathcart attend?
Matthew Cathcart attended Kaplan Professional, Kaplan Professional, Bray Park State High School.
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