-Resolved guest complaints promptly and professionally.-Took initiative to find extra tasks when scheduled duties were completed.-Built and maintained effective relationships with peers and upper management.-Ranked #1 in regional matrix April & May-Increased branches ESQI from 79 to 87 in 4 months

Managing a staff to coordinate events for 2,000 people or more. Providing excellent customer service skills and time management to properly ensure efficiency.

Managing up to five thousand product SKU’s ensuring that items were properly received and organized.

In charge of operating a will call system to organize both online and in-store orders. Responsible for servicing customers and providing them with the best possible experience.

Received, lifted, moved and stored products. Vast experience working in a stock room. Uncommon ability to lift up to 60 pounds. Strong ability to maneuver through crowds safely with products. Excellent written and oral communication skills. Exceptional ability to work with minimal supervision and take directions. Create visual displays of wines. Maintain storage areas clean and organized. Packed and labeled merchandise. Pull orders for shipping. Adhered to all safety necessities. Moved stock to other departments if needed.