Reporting directly to the Head of Sales Governance focusing on engaging and developing growth within the retail sales streams of our Health and Travel partners. - Support the instructional design of support programs for our third-party agents.- Completing daily data loading, reporting and analytics for internal and external stakeholders with Power BI, Salesforce and Confluence. - Ongoing monitoring, quality and risk review of client content, contractual obligations and internal… Show more Reporting directly to the Head of Sales Governance focusing on engaging and developing growth within the retail sales streams of our Health and Travel partners. - Support the instructional design of support programs for our third-party agents.- Completing daily data loading, reporting and analytics for internal and external stakeholders with Power BI, Salesforce and Confluence. - Ongoing monitoring, quality and risk review of client content, contractual obligations and internal procedures. - Created customer purchase pathway change requests for new and existing products. Show less

Reporting to the Easy Living Operations Team Leader, creating purchase orders for White and Gold card holders in the Mobility Function Support program. - Connected with a National Network of Health Professional’s, Supplier’s and Trade Provider’s.- Case managed external complaint portals. - Demonstrated experience with monitoring of compliance functions from creating and editing KMS (Knowledge Management System) documents to input new process maps and work instructions.- Coached… Show more Reporting to the Easy Living Operations Team Leader, creating purchase orders for White and Gold card holders in the Mobility Function Support program. - Connected with a National Network of Health Professional’s, Supplier’s and Trade Provider’s.- Case managed external complaint portals. - Demonstrated experience with monitoring of compliance functions from creating and editing KMS (Knowledge Management System) documents to input new process maps and work instructions.- Coached internal staff with ongoing learning opportunities both in office and remote environments.- Managed CRM data through platforms including SAP Business One and MIDAS. Show less

- Worked with Operations Manager / Team Leader to achieve agreed budgeted occupancy targets.- Developed and maintained effective professional working relationships with peers and other stakeholders.- Supported and promoted Scape's Values through internal and external engagement.

Lead a team under the supervision of the Department Manager while: - Running and analysing daily reports of online sales. - Creating schedules for online deliveries. - Picking and packing drive up click and collect orders.