Matthew Class Email & Phone Number

Tampa, Florida, United States

- Efficiently maintained bar operations by managing inventory, restocking supplies, and ensuring cleanliness to enhance guests' experiences- Accurately processed guests' orders using the Toast POS system, ensuring prompt and correct service- Prepared and batched high-quality premade cocktails, streamlining drink service during peak hours- Cleaned and maintained drink machines and bar equipment to maintain health and safety standards- Delivered exceptional customer service by greeting and engaging with guests to consistently receive positive guest's feedback contributing to a loyal customer base- Proactively supported coworkers by assisting with tasks outside of my responsibilities, fostering a collaborative environment. Earned a reputation as a reliable team member.

Tampa, Florida, United States

(Seasonally worked Summers and Winter Breaks)- Provided seamless food delivery service by ensuring orders were promptly delivered from the kitchen to the guests' tables with exceptional customer service- Maintained restaurant cleanliness and ensured a pleasant dining environment by clearing and cleaning tables- Arranged and dismantled special events and reservations, ensuring a consistent and memorable experience- Facilitated the onboarding and training of new team members to ensure a smooth transition into the team- Utilized the Toast system to ensure guests' orders were fulfilled correctly by the cooks and established an efficient flow between the waitstaff and the kitchen

Clearwater, Florida, United States

- Conducted gait analysis and provided shoe fitting services to enhance customer comfort and satisfaction- Assisted in coordinating and organizing special events including in-store promotions and races for customer engagement and brand visibility- Managed sales data entry efficiently and conducted inventory checks to ensure accurate stock and smooth store operations- Enhanced store atmosphere by offering great customer service

Bachelor Of Engineering - Be, Computer Software Engineering, Gpa: 3.476/4.000

Activities and Societies: Engineering Club, UM Video Games Club

High School Diploma, Gpa: 4.29

Activities and Societies: International Thespian Society, National Honors Society, Rho Kappa, Spanish Honors Society, Mu Alpha Theta.