Developed new cloud-based platform for automating the tracking of land and engineering surveys, assigning tasks to survey staff, and tracking time/billing entries. Technologies involved include Python, JavaScript, and Google Apps.Oversaw business IT needs including day-to-day support and maintenance as well as the opening of a new company office, the decommissioning and replacement of all on-premises servers, and the design and implementation of a new company website.

Manage RMM platform while designing and implementing automation systems to detect and resolve technical issues. Design automation platforms to reduce need for personnel overhead. Proactively manage client technologies including servers, workstations, network hardware, phone systems, and A/V systems while also providing day-to-day IT support. Consult with clients to make recommendations for future IT development.

Managed all network and computer systems while providing technical support for developers and other users. Technologies involved include VMWare, Amazon AWS, VoIP, Oracle Database, and multiple versions of both Microsoft Windows and Linux.

Managed large network with thousands of devices supporting aviation testing facility. Supported devices included end workstations, servers, GPS systems, and Telemetry systems.

Maintained store front while engaging customers and operating point of sale software. During holiday season worked overnight stocking shelves with products.

Mentored students learning robotic engineering and software development as part of an initiative of the National Defense Education Program.

Assisted in network maintenance and technical support.