Matthew Cobbin work email
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Matthew Cobbin personal email
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Matthew Cobbin is a 3rd Line Support Engineer at DuoCall MSP. He possess expertise in customer service, inventory management, microsoft office, computer hardware, troubleshooting and 13 more skills.
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3Rd Line Support EngineerDuocall MspDoncaster, Gb
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Senior 2Nd Line EngineerTwenty Four It Services Ltd May 2023 - PresentDoncaster, England, United Kingdom -
Service Desk Team LeaderTwenty Four It Services Ltd Jan 2022 - May 2023Doncaster, England, United Kingdom
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2Nd Line Support EngineerTwentyfour It Services Ltd Sep 2019 - Jan 2022Doncaster, United Kingdom
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1St Line Support EngineerTwentyfour It Services Ltd Nov 2017 - Sep 2019Doncaster, United Kingdom· Provided 1st line support for end users for over a 100 customer over the phone and via email.· Responsible for logging accurate tickets using Autotask and escalating when necessary.· Regularly use of Windows Server 2003, 2008, 2012 & 2016 for management of user data and security.· Regularly used Office 365 & Microsoft Exchange to set up user mailboxes, delegating access, creating distribution lists & amending licenses.· Responsible for in depth triaging of any user issue and providing a solution
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Service Desk AnalystRedcentric Aug 2015 - Nov 2017Harrogate, United KingdomProvided 1st/2nd line support for end users for multiple Customers ringing from charities to clothing stores over the phone and via email.Responsible for logging accurate tickets using multiple ticket management software, when issues occur and escalating when necessary.Regularly used Windows server 2008 & 2012 with Active Directory for management of user data and security.Regularly used Office 365 & Microsoft Exchange to set up user mailboxes, delegating access, creating distribution lists.Responsible for in depth triaging of any user issue and providing a solution.Provided support for Citrix environments.Regularly use of VMWare. -
Technical SupportPlusnet Aug 2014 - Aug 2015Leeds, United KingdomAssisting customers with issues with phone, broadband & computer issues. -
Team LeaderSainsbury'S 2006 - Aug 2014
Matthew Cobbin Skills
Matthew Cobbin Education Details
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Leeds Metropolitan University3Rd -
Leeds Metropolitan UniversityComputing
Frequently Asked Questions about Matthew Cobbin
What company does Matthew Cobbin work for?
Matthew Cobbin works for Duocall Msp
What is Matthew Cobbin's role at the current company?
Matthew Cobbin's current role is 3rd Line Support Engineer.
What is Matthew Cobbin's email address?
Matthew Cobbin's email address is ma****@****plc.com
What is Matthew Cobbin's direct phone number?
Matthew Cobbin's direct phone number is +4477246*****
What schools did Matthew Cobbin attend?
Matthew Cobbin attended Leeds Metropolitan University, Leeds Metropolitan University.
What skills is Matthew Cobbin known for?
Matthew Cobbin has skills like Customer Service, Inventory Management, Microsoft Office, Computer Hardware, Troubleshooting, Sql, Windows 7, Retail, Merchandising, Employee Training, Microsoft Excel, Os X.
Who are Matthew Cobbin's colleagues?
Matthew Cobbin's colleagues are Patricia Moraga, Richard Dawson, Adam I., Maria Smallwood, Kelsey Shaw, Michael Allen, Louise Bartrop.
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