Matthew Collison Email & Phone Number

Indianapolis, In, Us

Indianapolis, Indiana, United States

Indianapolis, Indiana, United States

• Designing, developing, installing, and maintaining systems in order to keep them running efficiently and effectively.• Evaluate the existing systems and provide the technical direction to IT support staff.• Liaise with vendors and other IT personnel for problem resolution• Purchasing, installing, monitoring and maintaining all computer hardware needed for the company’s financial, informational and operational needs• Lead Projects and ensure quality completion• Track and… Show more • Designing, developing, installing, and maintaining systems in order to keep them running efficiently and effectively.• Evaluate the existing systems and provide the technical direction to IT support staff.• Liaise with vendors and other IT personnel for problem resolution• Purchasing, installing, monitoring and maintaining all computer hardware needed for the company’s financial, informational and operational needs• Lead Projects and ensure quality completion• Track and measure project performance, specifically to analyze the successful completion of short and long-term goals using appropriate tools and techniques Show less

Indianapolis, Indiana Area

Provide technical assistance and support to over 150+ end-user devices across two buildings for incoming cases and issues related to computer systems, software, and hardware. Install, modify, remote and repair computer hardware and software. Support remote users via phone with desktop and applications support requests.Analyze and document processes to those cases that are more in-depth and require research.Support local office with user setups and support requests requiring… Show more Provide technical assistance and support to over 150+ end-user devices across two buildings for incoming cases and issues related to computer systems, software, and hardware. Install, modify, remote and repair computer hardware and software. Support remote users via phone with desktop and applications support requests.Analyze and document processes to those cases that are more in-depth and require research.Support local office with user setups and support requests requiring local, hands-on attentionNew user creation and modifications in Active Directory with GADS integration.Ensure that projects are delivered on-time, within scope, and within budgetAssist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibilityMeasure project performance using appropriate tools and techniquesReport problems and escalate to management as neededSupport Continuous Improvement and Six Sigma initiatives by leading projects, serving on teams, and identifying potential projectsCreate, update and deploy new phone systems and users inside our phone client Administration software.Manage building access and security with our key card system that uses RFID fobs. Project Technician for a indoor navigation product called BlindSquare (see below). Show less

Indianapolis, Indiana Area

Front desk customer service for members, prospective members and visitors. Assist members with equipment and facilities. Assist in maintaining the neatness and cleanliness of the club.

Indianapolis, Indiana Area

Help provide application configuration and maintenance on credit union’s member facing systems. Also troubleshoot and resolve end-user hardware, operating system, and software-related problems. Help with troubleshooting and resolve basic network and server access problems for end-users, when possible. Deliver support to existing business users and investigating and resolving application errors, data discrepancies and queries. Help provide call support with Interaction Client and… Show more Help provide application configuration and maintenance on credit union’s member facing systems. Also troubleshoot and resolve end-user hardware, operating system, and software-related problems. Help with troubleshooting and resolve basic network and server access problems for end-users, when possible. Deliver support to existing business users and investigating and resolving application errors, data discrepancies and queries. Help provide call support with Interaction Client and Administrator software. Providing assistance with domain migration. Show less

Unloaded delivery trucks into warehouse, stocked store shelves, constructed displaysOrdered stock items Ensured store appearanceAssisted customers

Stocked work trucks with equipment and provided assistance at various job sitesPerformed various jobs for both management and HVAC InstallersSummer worker