I am a strategic operational leader who has worked across a number of sectors in digital transformation, M&A integration and operating model design. I am known for delivering outcomes by embedding structure, strong communication and collaborating at all levels. Key Achievements:Led strategic planning and project mobilisation that resulted in the successful launch of Telstra’s flagship Adaptive Mobility product on the B2B digital stack. Design and implementation of a B2B System of Work and playbook that defined the project lifecycle and led to improved cross-functional teaming and increased workflow productivity. The program saw a 40% critical incident reduction and 20% less solution rework. Drove establishment of real time dashboard reporting (using Jira and PowerBi) to highlight and address sprint and release readiness, delays or bottlenecks. Led migration of acquired entities to Telstra’s ERP platform, removing $2M+ in annual operating costs. Drove the evolution of an Integration Management Office (IMO) playbook detailing commons tools, templates and practises across all M&A projects to ensure consistent executive dashboard reporting and project management. Led and designed the Global Service Delivery (GSD) Operating Model via consolidation of like functions and key resources, that led to FTE productivity savings of $2M+ and improved clarity of roles and responsibilities. Known For:Crafting strategic commercial business cases Translating strategy to realistic and actionable deliverablesMobilising and leading high performing teamsUnifying teams behind a common goal, targets and metricsStrong leadershipDeveloping operating model workflowDiagnosing and breaking down complex problems