I was employed as an administrative assistant at the Penrose office. This role was to assist local staff with the smooth operation of the office, customer service, and reception. I also supported the National Operations Manager with information dissemination.Key Responsibilities• Answering telephones, aiding, and directing callers to appropriate staff where required• Running Excel based business analysis reports as required • Data Entry – using the Caduceus Client Management System• Distributing documents nationwide• Assisting Coordinators where required• Undertaking other tasks as requested