Matthew Corpus Email & Phone Number

Napier, Hawke’S Bay, New Zealand

• Creating test plans for regression testing• Implementing automation tests through Cypress based on created test plans• Ensure 100% manual/automated testing coverage before releases• Played a pivotal role in product grooming and planning within a dynamic Sprint environment, ensuring early and comprehensive quality assurance• Proficient in utilizing essential software programs such as Azure DevOps and Cypress

Texas, United States

• Implementing manual black box testing for current game being developed• Ensure that the game is stable and playable through regular end-to-end testing• Report any unexpected bugs/issues that are out of scope of the development design• Do regression testing• Create documents for testing scripts for a more streamlined process• Utilized JIRA and Jenkins

Auckland, New Zealand

Role includes the following duties:- Assess and process customer's foreign tax residency status to ensure they are adhering with tax residency laws and requirements- Make sure that each individual customer has updated information with regards to their tax residency through correspondence via E-mail or phone call- Assist with teaching and training new staff through shadowing and simplifying procedural documents

Nelson, Marlborough & Tasman, New Zealand

Working part-time as a personal trainer while studying full-time to be a commercial pilot.

Las Pinas, Philippines

• Handle Human Resource issues and Quality Control for each staff member's performance• Manage trainers and oversee quality of service that is given to the clients• Responsible for the training and development of our trainers• Give consultation, as well as fitness and nutrition advice to clients• Prepare detailed exercise programs specific to each client’s needs (Weight Loss, Strength and Conditioning, Fat Loss, and Sports Specific)• Monitor and show client progress through detailed spreadsheets and visual representations • Engage Social Media outlets to advertise to clients and promote business development• Build and organize events to promote the gym and its services

Ncr - National Capital Region, Philippines

• Create a curriculum for teaching fitness and exercise to children from grades 6 to 10 in a practical applications of sports and games• Teaching basic Anatomy and Physiology for basic exercise programming• Teaching different types of workouts such as HIIT, Circuits, and Basic Strengthening and Conditioning• Providing proper classroom/gym etiquette and attitude and discipline to each student• Grading each student through participation and performance

Wellington & Wairarapa, New Zealand

• Build up my business as a Personal Trainer by generating leads through conversations with current clients• Marketing for the gym through sales talk, handling fitness events, and conducting group classes• Maintenance of gym equipment• Handle corporate accounts through group events and outdoor exercises

Wellington Cbd, New Zealand

• Allocated work while managing workflow and productivity for the team• Processed insurance declinature, payments, and payment approvals• Created detailed reports for each day’s performance and for team and individual KPIs• Became the point person as the subject matter expert for each project given to the team• Interviewed and trained incoming staff members to make sure that the skills and disposition of each potential new staff will be the right fit for the team• Created a Quality Assurance process that monitored each member’s work, which in return improved each member’s quality of work and efficiency.• Streamlined processes and reporting by creating specific spreadsheets for projects• Created summarized process manuals and flowcharts for each new project so that staff could easily visualize and execute processes• Monitored for possible erroneous payments that have been made for recovery

Wellington & Wairarapa, New Zealand

• Led the team in productivity and efficiency, and eventually was given supervisory duties for the team, which included conducting quality control for the team's work• Identified and selected claims for assessment• Allocated claims for assessment through the Comet system, or paper files as required• Reviewed data from both the Claims Management System and Comet systems for the required information to process a claim• Resolved exceptions and claim issues in order to keep the claim moving• Gathered additional information on claims from claimants and third party insurance companies to ensure all necessary data is present• Provide timely feedback and make necessary claim notations on issues as they arise• Communicated with customers in a professional manner at all times• Determined how the claim will settled in accordance the Earthquake Act and relevant insurance policies• Made recommendations on settlement of claims in line with EQC procedures and governing documentation• Processed claims for payment within agreed permissions and delegations• Escalated claim queries to Workflow Coordinator, Claims Supervisors and managers

Wellington & Wairarapa, New Zealand

• Reviewed claims from the Claims Management System for the required information to process a claim• Gathered additional information on claims – verbal, written and photographic, and receipts from claimants and third party insurance companies to ensure all necessary data is present for the settlement process• Verified policyholder insurance information and accuracy of post-inspection claims• Checked assessments and valuations for genuinely damaged goods and contents • Determined how the claim will settled in accordance the Earthquake Act and relevant insurance policies• Worked in line with EQC procedures and governing documentation• Made recommendations on settlement of claims• Performed data entry for settlements and damage statements • Relegated claims and other related documents to their proper location• Processed claims for payment• Provided timely feedback on issues to the Supervisor• Escalated claim queries to Team Leaders and Managers

Wellington & Wairarapa, New Zealand

• Prepared, cut, displayed, managed, and sold meats and other meat products

Aviation/Airway Management And Operations

Diploma in Airline Preparation. CPL/MEIR

Bs, Business Management

Activities and Societies: American Flag Football TeamBS Business Management major in Entrepreneurship