An enthusiastic and people-centric change leader with broad exposure to financial services, business analysis, process engineering and improvement, and people management. Track record of success in developing new platforms and transitioning to new systems with a strong emphasis on maximizing process efficiency and unifying functions and data sources. Capable of leading process development and improvement projects to achieve strategic and business model commitments in an agile environment. Skilled in writing user stories from requirements, executing acceptance test plans, and developing business process mapping. Adept at identifying process gaps and swiftly adapting to new environments while demonstrating ability to quickly absorb information and rapidly get up to speed. Committed to understanding and appreciating the distinct strengths of individuals while cultivating a collaborative environment that empowers team members to strive for the next level of excellence. Outstanding active listening skills coupled with a proactive approach to bringing well-researched ideas to the table for informed decision-making. Known for excellent communication and interpersonal talents in establishing professional relationships with all levels of the organization.Areas of Strength: Business and Technology Strategy Process Re-engineering and Mapping Risk Management and Project Reporting System Requirements and Integration Business Case Development Workflow Coordination and Documentation Customer-centric Service Delivery Stakeholders Alignment and Coordination Enterprise PeopleSoft Systems Microsoft Office Suite, Visio, ServiceNow