Matthew Crangle Email & Phone Number

Dromore, Gb

Crumlin, Northern Ireland, United Kingdom

Mallusk

- Applied strong leadership talents and problem-solving skills to maintain efficiency and organise workflows for a team of 15.- Evaluated employee performance, coached and trained to improve weak areas.- Completed daily sales summaries, password audits, cash loss sheets, accounts and fuel stock levels.- Maintained compliance with company policies, objectives and communication goals.- Ensuring that current promotional displays were fully stocked and in line with company standards- Convened with area manager to communicate priorities , store promotions, review negatively impactful events and discuss new policies.

Mallusk

- Used coordination and planning skills to achieve results according to schedule.- Assisted customers with price checking dairy products and produce and finding requested items in department.- Designed and constructed advertising signs to attract customers and promote sales.- Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to management.- Performed daily inventory checks of merchandise on hand through stocktaking and adjustments.- Used GOLD and EdgePOS to record received, counted and stored stock items.- Monitored deliveries by checking merchandise against invoice paperwork and notifying head office of discrepancies.- Operated various types of equipment including balers and pallet trucks.- Received and unloaded new items upon delivery and quality and temperature checked products. - Performed regular cycle counts and inventory audits.- Checked product shelves to review for proper price labels and handled price changes when requested by management.- Checked for outdated and overripe grocery items and removed from inventory.- Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.- Supported promotional plans by updating signage with price changes.- Inspected floor displays, noted missing items and immediately replenished merchandise.- Stayed current on available products, store promotions and customer service policies to better shoppers.

Mallusk

- Conferred with customers about concerns with products or services to resolve problems and drive sales.- Described and explained details about product options to inform customers and guide purchasing decisions.- Helped large volume of customers every day by approaching conversations with positive attitude and focus on customer satisfaction.- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.- Informed customers of promotions to increase sales productivity and volume.

Bachelor Of Science (Bsc) Hons, Business With Marketing, First Class Honours

Diploma In Professional Practice, Marketing, With Distinction

Higher National Diploma, Business Administration And Management, General, With Merit

Education record

2 A-Levels achieved; Travel and Tourism, Applied Business 1 BTEC achieved; Construction and the Built Environment(Distinction*)

8 Gcses (Incl. Maths And English) Achieved A-D