Matthew Crouch Email & Phone Number

Matthew Crouch is a Operations Manager at My Getaways.

• 

  Operations Manager

  My Getaways

  Mar 2023 - Present - Brighton, England, United Kingdom

  Motivated Operations Manager with a proven track record in the hospitality industry. Skilled in managing daily operations, leading teams, and ensuring exceptional guest experiences. Seeking a challenging position to contribute to the growth and success of MY Getaways.Oversee day-to-day operations, leading a team responsible for guest inquiries, property management, and administration.Manage guest communications through various channels, including phone, email, and in-person interactions.Coordinate with property owners, support center, and booking partners to ensure seamless operations.Assign and supervise administrative and maintenance tasks for internal team members and external contractors.Conduct property audits and maintain high standards of quality and cleanliness.Ensure onboarding process compliance for new properties across multiple platforms.Stay informed about local events and market trends to optimize property availability and rates.Assist the Director of Operations in managing the operations team and streamlining office and property administration.Contribute to business growth by demonstrating ambition, a "can-do" attitude, and adaptability to evolving responsibilities.Onboard New Properties and actively go out marketing for new properties

• 

  University Of Brighton

  International Hospitality Management