• Manages both self-funded and fully-insured benefit plans for seven different clients, including their medical, dental, vision, life/disability, and other ancillary benefits, typically dealing with a different carrier for each policy.• Collaborates with seven client teams to provide consultation and articulate recommendations to clients related to dynamic health market trends, evolving legal compliance updates and service issues.• Conducts and leads weekly client meetings with HR representatives for companies across industries including financial services, technology, entertainment/media, food sales and hospitals, with populations ranging from 1,500 to 40,000 employees.• Troubleshoots client concerns with their various benefit policies, acting as an intermediary between the client and the benefits provider, in order to rectify any discrepancies.• Monitors and executes deliverables related to financial and marketing analyses in preparation for meetings with clients’ executive leadership teams and C-Suites with the aim of developing potential go to market strategies for new benefits plans.• Produces ongoing expert analysis on utilization reports, carrier reports, claims data & trends to aid the client in understanding how their health plans are running so they can make informed decisions on potential plan design, benefits strategies, annual budget or rate changes for future years.• Develops and maintains relationships with Fortune 500 insurance vendors/carriers, negotiating contract terms and rates in the interest of the client.

• Updated and edited the alumni database for Georgetown University thus helping the university to more effectively communicate with alumni and donors• Conducted internet and database research on alumni in order to gather pertinent information regarding them for the office’s records

• Led a quantitative analysis of proposed health insurance rates for plans in the Federal Employees Health Benefits Program.• Identified and mathematically resolved inconsistencies between the annual rate proposals and rate reconciliations in collaboration with health insurance company representatives resulting in lower and more accurate rates for subscribers