Matthew C. Email and Phone Number
Matthew C. work email
- Valid
- Valid
- Valid
Matthew C. personal email
- Valid
- Valid
- Valid
Matthew C. phone numbers
Customer Success Leader specializing in account management, product management, and operations across SaaS, FinTech, and linear/digital TV measurement.Proven record of winning clients’ trust leading to revenue retention, customer product adoption, and improving customer health. Expertise in establishing, leveraging, and cultivating long-term relationships that increase sales and revenue in established, startup + high-growth corporate environments.Select Specialties Include: Client Relationship Management, CRM, Account Management, Project Management, Product Management, SaaS, FinTech, AdTech, MarTech, Ad-Sales, eCommerce, Retail, DSP, SSP, CPG, Slack, Salesforce, G-Suite, Outreach, HubSpot, Microsoft Office, Upsells, Sales, Business Development, Notion, Salesforce, Nielsen Ad and Content Ratings, DAI (direct-ad-insertion), API, JavaScriptSelect Clients Includes: iTunes, Microsoft, Xbox, Sony PS4, InDemand, VUDU, Amazon, Comcast Xfinity, Netflix, Hulu, YouTube, GooglePlay, MobiTV, A+E Networks, NBC Universal, History, Lifetime, Viceland.com, FuboTV, NBC.com, Bravo, Oxygen, NBC Sports, E!, Esquire, MSNBC, CNBC, Chiller, Syfy, Telemundo, NBC Universo, NBC Universal, Clearleap, USA, Golf Channel, Food Moves, Salesforce, HP Inc., Cox Automotive, Memorial Sloan Kettering Cancer Center, JP Morgan, Simple Mills, Walgreens
Raspberry Ai
View- Website:
- raspberry.ai
- Employees:
- 39
-
Enterprise Customer Success ManagerRaspberry AiNew York, Ny, Us
-
Customer Success ManagerAlloy 2022 - PresentNew York, New York, UsAlloy helps banks and fintech companies reduce friction between them and their customers by seeing beyond their address and social security number.Alloy is helping create a future in which banking is accessible for all. Helping small credit unions and local banks expand their digital product offerings to better serve their communities, as well as trying to help financial institutions remove some of the bias in decision making by providing easy access to alternative data sources to help verify applicants who might not have traditional identification such as a driver's license. -
Lead Customer SuccessAmpla 2021 - 2022New York, New York, UsPartnered with leadership to develop Customer Success department standard operating procedures and establish department rigor. Managed day-to-day operations of 90+ accounts.*Lead post-sale engagement, retention, and growth of Ampla's customer portfolio. Collaborated closely with the Sales, Risk, Marketing, Product, and Engineering teams to enhance product offerings, retain accounts, and increase revenue.*Articulate and drive customer use cases, customer value, and expansion while maintaining trusted customer advisor status.Ampla is a NYC-based fintech company with an overarching mission to improve access to capital and insights for emerging consumer brands. Ampla offers an alternative funding solution that functions similar to a traditional line of credit. -
Account DirectorKnotch 2020 - 2021New York, Ny, UsTrusted advisor for web content analytics and insights managing a Fortune 500 book of business across Tech, Healthcare, Finance Services, Consumer Packaged Goods, and Retail (clients included: Salesforce, HP Inc., Memorial Sloan Kettering Cancer Center, J.P. Morgan Chase, Simple Mills, Walgreens, Cox Automotive). * Successfully increased account revenue through winning client trust, educating clients on Knotch products, creating competitive intelligence reports, and upsells. * Managed day to day client relations, client kick-off meetings, Quarterly Business Reviews* Worked closely with Sales, Marketing, Product teams to ensure support of client strategic goals. Created client success competitive reports leading to client renewals and expansion. -
Director, Client SolutionsNielsen 2018 - 2020New York, Ny, UsDigital Content and Ad ratings lead for NBCUniversal account (some of which include: NBC, USA, E, Syfy, Telemundo; Agencies: Horizon, GroupM). Cultivated senior client relationships, acquired new clients across Ad-Sales and Content Research teams leading to better understanding core client needs and contributing to product enhancement features. Active in Nielsen Mentor program (Mentoring an Account Management/Data Scientist). -
Business Development | Digital Media SolutionsLotus Marketing 2017 - 2018Create client leads, upsales, SEO, ad revenue, desktop, mobile, tablet. Support website, mobile development, and CMS/PAM. *Managed sales process from prospecting, negotiating, and closing contracts. Closed new vendors in tri-state area, South Carolina, and California for client through effective sales strategies and client satisfaction, exceeded revenue expectations by 5%. *Created best practices for client onboarding and mobile account management, document used in new hire training reducing onboarding time 25%.
-
Manager, Global Client OperationsNbcuniversal Media, Llc 2016 - 2018New York City, Ny, UsManaged client relations for internal and external stakeholders and team delivering digital video packages. Direct reports across varying levels. Held daily and weekly client stakeholder meetings to confirm deliverables, special projects/campaigns, technical development updates, new product features.• Team delivered 10,000+ assets monthly for domestic and international clients yielding millions of views on platforms across Electronic-Sell Through (EST), TV Everywhere (TVE), .COM, VOD, SVOD, OTT, and Mobile.• Partnered with internal teams and product to build new client servicing CMS platform tracking deliverables and broadcast/digital viewing metrics, leading to millions of cost savings. -
Manager, Metadata & PublishingA+E Networks 2012 - 2016New York, New York, UsOversaw day-to-day operations of metadata and publishing team serving clients in ad operations, programming content. • Received Division Award - Consistency steps up to challenges, saves the day, consistently delivers exceptional results. -
Specialist, Metadata & Ad-Sales/International Video FulfillmentA+E Networks 2008 - 2011New York, New York, Us
-
Associate ProducerA+E Networks 2006 - 2008New York, New York, Us
Matthew C. Skills
Matthew C. Education Details
-
Harvard Business School OnlineCertificate In Business Strategy -
University Of Central FloridaFilm Production
-
University Of Central FloridaDigital Media & Behavioral Science
Frequently Asked Questions about Matthew C.
What company does Matthew C. work for?
Matthew C. works for Raspberry Ai
What is Matthew C.'s role at the current company?
Matthew C.'s current role is Enterprise Customer Success Manager.
What is Matthew C.'s email address?
Matthew C.'s email address is mc****@****hoo.com
What is Matthew C.'s direct phone number?
Matthew C.'s direct phone number is +191754*****
What schools did Matthew C. attend?
Matthew C. attended Harvard Business School Online, University Of Central Florida, University Of Central Florida.
What skills is Matthew C. known for?
Matthew C. has skills like Leadership, Producing, Video Production, Social Media, Digital Strategy, Gainsight, Account Management, Customer Retention, Software As A Service, Digital Media, Customer Satisfaction, Client Services.
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial