Matthew David Foran Email & Phone Number

Rome, Latium, Italy

Integrated ATPL program that is delivered in accordance with Ryanair Operational Standards and includes specific modules of training that introduces trainees to Ryanair SOPs, CRM standards, and operational philosophy. Achieving an EASA / IR(A) license with ME rating and APS MCC certificate. Experience on the following aircraft/simulators: Boeing 737-800 and FNPT II flight simulators, Cessna 152 and 172, Piper PA34, Diamond DA42.

Dubai, United Arab Emirates

After an intensive interview process, I was successfully selected to be part of the multi-national team of Cabin Crew at Emirates Airline. Main duties and experience gained include:Ensure standards of safety, emergency and security practices are provided in line with corporate and civil aviation rules and regulations.Take direction from the Purser, support decisions and act in accordance with the chain of command. Be prepared to work out of grade at any given time. Experience in working as a Cabin Supervisor supporting the Purser in their role. This included: being fully responsible for owning the cabin by managing resources (time, product and people) and maintaining standards (safety, security and service) to ensure customer needs are met. Demonstrating Service Personality behaviours and encouraging this with the crew to provide a superior team environment. Being a role model to the Cabin Crew through motivational and inspirational leadership and through ensuring standards are consistently delivered.Collaborated with the Product Development and Service Delivery teams assisting with the structure for a new service by participating in trials and surveys with customers and aiding in the creation of the newly designed service manual. Maintain an excellent knowledge of the Emirates First class product and service standards. Discuss options and make recommendations with ease and confidence. Provide guidance to customers on the wider Emirates product and network.Display an excellent attention to detail, which defines and differentiates the First Class experience. Ensure that the customer’s needs are anticipated at every stage of the flight.Act as a brand ambassador by displaying immaculate image and uniform standards. Demonstrate a positive and professional image with appropriate conduct and behaviour at all times.

Manchester, United Kingdom

• English as a Foreign Language (Business) Teaching Students Business English as a Foreign Language. • Interpreter, Tourism Board of ValenciaInterpreted discussions between the client and their customers making sure everything flowed naturally. •Translator, Clickoo online marketing Translated Google AdWords campaigns from French into Spanish using AdWords tailored software. I managed to meet clients’ specific needs and met deadline. •Translator, Lufthansa AirlinesTranslated a guidebook for cabin crew from English into French. I found it a little demanding due to specific vocabulary and translating out of my mother tongue, however I enjoyed the challenge of it.

Madrid, Spain

Taught students of all ages English as a foreign language ensuring each pupil achieved their personal targets. Sometimes this involved helping struggling students out of work hours to help improve their performance.

Madrid, Spain

Successfully planned and delivered private English lessons to Spanish students, this allowed me to develop my skills in communication and the ability to adapt to the adequate level depending on the student.

Bachelor Of Arts (Ba), Ba (Hons) Modern Languages And Translation And Interpreting Studies (Spanish/French), 2:1

During my third year at university, I had the opportunity to live, work and study in France and Spain. I studied translation and French.

Bachelor'S Degree, Modern Languages And Translation Studies, A

A-Levels, Spanish French Ict, Spanish (A) French (B) I.C.T (C)

Gcse, A-C

Activities and Societies: Selected as prefect in the last year