Matthew Davidovich Email & Phone Number

United States

United States

United States

Denver, Colorado, United States

Denver Metropolitan Area

Alliance, TX

Job eliminated due to COVID-19.

Dallas, Texas, United States

• Documented vehicle damage and captured photographs of vehicle to allow for effective processing of auto body repairs.
• Coordinated with production management to assign repair jobs at point of intake, thru blueprint process and to appropriate dispatch to technicians to insure OEM standards are performed and documented for duration of.
• Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
• Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
• Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from auto damage repair, protected company reputation and loyal client base.
• Managed and archived quality documentation and participated in internal and external quality audits.

Oklahoma County, Oklahoma, United States

• Reviewed with customers and walked through high-level repair process and next steps of repair process.
• Greeted customers by phone or in-person; educated customers about collision repair process, including basic insurance claims information, processing and payment procedures.
• Established communication expectations with customer: Provided routine repair status updates to customer via call or text based on established communication cadence, answered customer calls and answered detailed.
• Completed basic mapping and took standard photo package: mapped damage areas with markers and was responsible for repair vs replace damage identification.

Bachelor'S Degree, Education

Doctor Of Law - Jd, Law

Communications

Doctor Of Law - Jd, Law

Doctor Of Law, Jurisprudence