With a bachelor's degree in accounting from the University of Central Florida, I have been working in the student housing industry for over five years. I began as a leasing consultant, then advanced to a business manager, and now I lead a team of professionals as a Community Manager for the Collier Companies. My role involves overseeing the operations and financial performance of my property, ensuring quality service and value to our residents and clients. I have strong skills in customer service, Microsoft Excel, and leadership, and I am passionate about creating a positive and engaging living and learning environment for students. I have successfully increased the occupancy, retention, and revenue of my property, while reducing expenses and maintaining high standards of customer satisfaction. I enjoy collaborating with my peers and mentors, and I am always looking for new ways to improve our efficiency, profitability, and resident satisfaction.