Matthew Demeritt

Matthew Demeritt Email and Phone Number

Client Success Manager @ Pneuma
Colorado Springs, CO, US
Matthew Demeritt's Location
Greater Colorado Springs Area, United States, United States
Matthew Demeritt's Contact Details

Matthew Demeritt work email

Matthew Demeritt personal email

n/a
About Matthew Demeritt

Professionally: - On a mission to provide amazing communication between customers and internal experts - (On the side...) Learning how to build, run, and compound "boring businesses" that drive economies and create opportunities for exponential impact in the local community - Focused on leadership, communication, and personal growthNon-professionally: - Urban cycling hobbyist - Coin-hunting - The Teddy Roosevelt Walking Challenge...

Matthew Demeritt's Current Company Details
Pneuma

Pneuma

View
Client Success Manager
Colorado Springs, CO, US
Website:
pneumallc.co
Employees:
33
Matthew Demeritt Work Experience Details
  • Pneuma
    Client Success Manager
    Pneuma
    Colorado Springs, Co, Us
  • Pneuma
    Client Success Manager
    Pneuma Oct 2024 - Present
    Lakewood, Co, Us
    Pneuma is here to "make it stupid easy for your next customer to find you." We specialize in growing companies that grow communities. The Search Economy is the water we swim in. Let's make sure to make the most of it and not get lost at sea.
  • The Commonplace Company
    Owner, Operations Lead
    The Commonplace Company Jan 2023 - Present
    - This project came from: a coin-hunting hobby + a fascination with "boring businesses" that aren't flashy but are profitable. - A small vending machine business that's continued to grow and teach a lot about ownership, responsibility being accountable for excellent customer service and handling the difficult situations that make or break a business.
  • Exceed Online Marketing
    Account Executive
    Exceed Online Marketing Jun 2024 - Oct 2024
    A temporary contract to support the client needs as a part-time member of the team. I learned a lot here, mainly, working with speed and precision to meet client requests.
  • Catalyst Campus, Colorado Springs
    Marketing Specialist
    Catalyst Campus, Colorado Springs Jan 2023 - Oct 2024
    Colorado Springs, Colorado, Us
    100% committed to Platform One - the de facto software factory of the DoD. We are rebuilding the marketing team, infrastructure, and plan almost entirely from scratch. This is not so much a job as a daily adventure! Watch P1 as it emerges to be the leading DevSecOps resource for the industry.
  • Catalyst Campus, Colorado Springs
    Operations Specialist
    Catalyst Campus, Colorado Springs Oct 2022 - Jan 2023
    Colorado Springs, Colorado, Us
    A delightful transition to a more physical role that let me dig into the community and personnel at Catalyst Campus and investigate a menu of future options to help the community grow and improve. Witnessed excellent change management and compassionate leadership and got to exercise some internal communication skills with the team and company by helping create SOP's for many daily/weekly processes.
  • Catalyst Campus, Colorado Springs
    Customer Success Coordinator
    Catalyst Campus, Colorado Springs Jul 2022 - Oct 2022
    Colorado Springs, Colorado, Us
    A collaborative ecosystem both digital and physical based in Colorado Springs, CO. We host private industry, academic, and government partners in order to create more seamless creation and innovation to decrease taxpayer cost and increase speed and delivery of new technologies to the warfighter. Highest visibility programs are currently, the Catalyst Accelerator (https://www.linkedin.com/showcase/catalystaccelerator/) and the Tech Dojo.
  • La Baguette Cafe And Espresso Bar
    Cafe Server
    La Baguette Cafe And Espresso Bar Aug 2021 - Jul 2022
    Everyone should work in food service at some point! The human intelligence built in such a short time cannot be measured. I got to provide excellent customer service, try every role in the business, and navigate the operations of a small business from front to back of the house in every way imaginable in an awesome downtown mid-service cafe setting.
  • Digital Summit Pros
    Owner
    Digital Summit Pros May 2019 - May 2021
    A niche marketing agency that specializes in: - digital summits that double contact lists/produce a library of content/create income/remain evergreen and sellable (...if you don't know that these are - shoot me a message!) - digital product strategy and sales flow - consulting from ideation to sales
  • Bombbomb
    Customer Care Associate
    Bombbomb Apr 2020 - Apr 2021
    Colorado Springs, Co, Us
    BombBomb provides an amazing SAAS product to put quick, easy video of YOU and into emails/texts. I provided intensely focused inbound customer service for thousands of calls/emails about any and all questions/problems with this software. - High level of EQ (emotional intelligence) needed to express empathy, concern, urgency, and care for customers - Intensely efficient workflow bouncing between customer chats, emails, calls throughout the day - Maintained 92% - 100% CSAT (customer satisfaction) rating - Consistently led the team in calls taken/received What I learned: - I like flexibility in workflows and variety in the day - Working on projects with a start/finish line is strongly motivating to me - Activities like brainstorming, strategy discussions create buy-in for me - Observed and experienced EXCELLENT management and a high challenge/high support work environment
  • Axis.Org
    Marketing Manager
    Axis.Org Jun 2017 - May 2019
    A highly varied work environment with shared tasks that require a lot of adaptability. - Wrote, directed, and appeared in Jeff Walker style "Launch" ad campaign series. - Managed sales emails strategy for 100,000+ active contacts. - Created, produced and automated process for digital summits.Our most recent projects are The Parenting Relationships Summit, Bridging the Gap video series, and Parent Guides.
  • Axis.Org
    Event Representative/Flex Traveler
    Axis.Org May 2016 - May 2017
    During an interim period, I traveled once a month (for a second "season" to speak for Axis to thousands of students, teacher, and parents) doing worldview and professional development training. I also sold events and arranged travel for other Axis teams and opened the customer service branch of Axis into a workable entity that provided responses and solutions within 24 hours of every request.
  • Axis.Org
    Traveling Team Intern
    Axis.Org Jul 2015 - May 2016
    I travel as part of a four person team of "cultural translators" throughout the U.S. and Canada. We endeavor to move students from "apathy to action" by discussing technology, worldviews, and faith all seen through the the midpoint of Biblical and cultural framework. Discipleship within the family and school and lifelong faith are what drives Axis.
  • Arctic Glacier
    Delivery Assistant
    Arctic Glacier Jun 2013 - Jul 2015
    Sharpsburg, Pa, Us
    Delivering ice in summer heat requires hustle and common sense. I partnered with a driver every day to supply premium ice to party stores, groceries, and any other market that held an account in the Port Huron, Detroit, and surrounding areas. Duties included: - Production area awareness to load trucks early in the morning - Efficiency to beat the heat - Customer relations (Pleasing customers even when they weren't happy with the price) - Workplace relations (spending 12 hours a day in a truck with a partner)
  • Arctic Glacier
    Production Associate
    Arctic Glacier Jul 2012 - Jun 2013
    Sharpsburg, Pa, Us
    Priorities are always to maintain efficiency - especially so in an ice factory! I stack ice during the summers months with the production team at Arctic Glacier, Port Huron, but I also maintain efficiency through keeping a clean and safe workspace, keeping an ever watchful eye for spills and accidents, and of course - a good amount of hustle.
  • Spring Arbor University
    Commuter Connect Intern
    Spring Arbor University May 2014 - May 2015
    Spring Arbor, Mi, Us
    As the first of this position, it is my task to create programs and events for commuter students and improve communication between on-campus student programs/activities and commuter students. Other responsibilities include: - Serving as a member of the team that creates and organizes events for freshmen throughout the year - Facilitating Commuter Connect Luncheons in an effort to add familiarity to the commuter presence on campus
  • Spring Arbor University
    Peer Advisor
    Spring Arbor University Sep 2012 - May 2014
    Spring Arbor, Mi, Us
    Each Fall I am given the opportunity to meet the 15 or 16 freshmen students I will mentor throughout the year. I serve as the TA for the freshman entrance class Core 100 this includes: - Planning group events- Teaching conflict and time management- Advising students in academics and following up with those who need it- Receiving leadership training from Student Development staff and transmitting it to the group- Ultimately, I serve as a resource for all things “college” at SAU.
  • Ingles Tree Service
    Tree Cutter'S Assistant
    Ingles Tree Service Jun 2010 - Jul 2012
    Assisted in the removal or trimming of dangerous or obtrusive trees or bushes. A job in the sun that requires impressive amounts of physical exertion will give you an appreciation for cool dip in the water after a hard day's work. - Efficiency in removing branches and longs - Positive attitude and work ethic in the heat - Maintaining climbing and cutting equipment and work area quality and order

Matthew Demeritt Skills

Public Speaking Leadership Social Media Microsoft Office Facebook Customer Service Public Relations Communication Teaching Editing Event Planning Training Time Management Fundraising Social Networking Sales Management Powerpoint Marketing Infusionsoft Clickfunnels Sales Funnel Optimization

Matthew Demeritt Education Details

  • Spring Arbor University
    Spring Arbor University
    Communication; English
  • New Life Christian Academy
    New Life Christian Academy

Frequently Asked Questions about Matthew Demeritt

What company does Matthew Demeritt work for?

Matthew Demeritt works for Pneuma

What is Matthew Demeritt's role at the current company?

Matthew Demeritt's current role is Client Success Manager.

What is Matthew Demeritt's email address?

Matthew Demeritt's email address is ma****@****pus.org

What schools did Matthew Demeritt attend?

Matthew Demeritt attended Spring Arbor University, New Life Christian Academy.

What are some of Matthew Demeritt's interests?

Matthew Demeritt has interest in Teaching, Leadership, Backpacking, Traveling, Connecting People With Resources, Cycling, Reading, Journaling, Presenting.

What skills is Matthew Demeritt known for?

Matthew Demeritt has skills like Public Speaking, Leadership, Social Media, Microsoft Office, Facebook, Customer Service, Public Relations, Communication, Teaching, Editing, Event Planning, Training.

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