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@parknationalbank.com
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Matt Dickey is listed as Data Driven, People Leader with focus on Operational Efficiency, Risk Management, and Process Improvement based in Westerville, Ohio, United States. AeroLeads shows a work email signal at parknationalbank.com and a matched LinkedIn profile for Matt Dickey.
Matt Dickey previously worked as Mortgage Operations Director at Park National Bank and Real Estate Lending Manager at Nationwide. Matt Dickey holds Bachelor Of Science (B.S.), Risk Management And Insurance from The Ohio State University - The Max M. Fisher College Of Business.
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AeroLeads found 2 current-domain work email signals for Matt Dickey. Compare company email patterns before reaching out.
With over 10 years of experience in the financial services industry, I am a data-driven leader who specializes in process improvement, customer experience, digital solutions, and budget management. I have led and executed many cost-saving initiatives by proactively using data that resulted in over $500,000 in annualized savings. I have also spearheaded the development and management of digital mortgage and HELOC applications that significantly increased profitability and customer satisfaction.My core competencies include analytical skills, problem solving, process design, and operational excellence. I have a proven track record of delivering innovative solutions to improve processes, streamline operations, and increase productivity. I collaborate across multiple departments and levels of the organization to address operational gaps and deficiencies. I also have a strong attention to detail and ensure the highest standards are being met. My mission is to provide the best service and value to our customers and stakeholders. I hold a B.S. in Risk Management and Insurance from The Ohio State University.
Listed skills include Mortgage Banking, Refinance, Microsoft Excel, Customer Service, and 18 others.
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Newark, Ohio, US
Led and executed many cost-savings initiatives by proactively using data that resulted in over $500,000 in savings annualized.Spearheaded the development and management of digital mortgage and HELOC applications that significantly increased profitability. Directed staff of 70 associates through coaching and regular feedback to ensure daily and monthly.
US
Implemented a digital solution for the collection of documents and signatures from the customer which led to reduced loan cycle times by up to 50%.Maintained positive customer experience and work flow while successfully transitioning the Closing department in a new city.Organized staff of multiple business partners to confirm all loans closed were.
New York, NY, US
Supported the transfer of processes to global partners, resulting in cost savings.Implemented a digital solution for documenting daily work, rather than keeping physical copies which resulted in cost savings.Instituted process of tracking staff training and policy updates which provided documentation for regulation purposes.Authored departmental procedures.
New York, NY, US
Analyzed process inefficiencies, developed process improvements, and presented to global business partners, which led to faster cycle times.Supervised staff of up to 27 employees, implementing a shift from pipeline based model to task based system, which led to decrease of of subordination requests turn times by 20%.
New York, NY, US
Recognized as a Top 5% Processor based on loans processed, quality, and customer experience.Processed a myriad of loan products including Conventional, HARP, FHA, and VA.
US
Processed incoming mail for three different lines of business (Life Insurance, Annuities and Nationwide Retirement System).
Converted potential sales leads by setting up appointments for sales managers.Analyzed data to stimulate sales growth. Performed follow-up calls to ensure positive customer experiences. Completed credit checks to determine program eligibility.
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Matt Dickey is listed as Data Driven, People Leader with focus on Operational Efficiency, Risk Management, and Process Improvement.
AeroLeads has found 2 work email signals at @parknationalbank.com for Matt Dickey.
Matt Dickey is based in Westerville, Ohio, United States.
Matt Dickey has worked for Park National Bank, Nationwide, Jpmorgan Chase, Nationwide Insurance, and Ricart Automotive.
You can use AeroLeads to view verified contact signals for Matt Dickey, including work email, phone, and LinkedIn data when available.
Matt Dickey holds Bachelor Of Science (B.S.), Risk Management And Insurance from The Ohio State University - The Max M. Fisher College Of Business.
Matt Dickey is listed with skills including Mortgage Banking, Refinance, Microsoft Excel, Customer Service, Loan Origination, Fha, Mortgage Lending, and Team Leadership.
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