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Matthew Dickman Email & Phone Number

IT Client Services Analyst I at National Indemnity Company
Location: Omaha, Nebraska, United States 15 work roles 2 schools
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Current company
Role
IT Client Services Analyst I
Location
Omaha, Nebraska, United States
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Who is Matthew Dickman? Overview

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Matthew Dickman is listed as IT Client Services Analyst I at National Indemnity Company, a company with 469 employees, based in Omaha, Nebraska, United States. AeroLeads shows a matched LinkedIn profile for Matthew Dickman.

Matthew Dickman previously worked as IT Specialist, Skillbridge at University Of Nebraska At Omaha and Office Manager at United States Air Force. Matthew Dickman holds Bachelor Of Applied Science - Basc, Information Technology from Columbia Southern University.

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National Indemnity Company

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Profile bio

About Matthew Dickman

United States Air Force Professional two decades of proven professionalism and leadership. Oversaw teams of over 80 individuals in dynamic, fast-paced settings. Proficient leader with hands-on experience conducting operations both domestically and globally in diverse locations such as Japan, England, Guam, Kuwait, Iraq, and Qatar. Possesses a comprehensive understanding of IT support, inventory management, facility management, and logistics management. Backed by a solid educational foundation, holding a Bachelor of Science degree in Information Systems and an Associate degree in Logistics Management.

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National Indemnity Company
National Indemnity Company
IT Client Services Analyst I
omaha, nebraska, united states
Employees
469
AeroLeads page
15 roles

Matthew Dickman work experience

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It Client Services Analyst I

Current

Omaha, Nebraska, United States

  • Efficiently manages the company’s online agency management program, processes 40+ requested personnel changes daily.
  • Utilizes Microsoft Outlook/Teams to effectively communicate and escalate IT issues that require higher-level review.
  • Provides end-user support for 15 internal/back-end programs, in support of thousands of customers.
  • Offers technical support guidance as part of the Client Services department, often answering 30+ phone calls daily.
  • Coordinates with commercial auto/property underwriters to ensure the customers are submitting insurance quotes accurately and within state/federal guidelines.
Jul 2024 - Present

It Specialist, Skillbridge

Omaha, Nebraska, United States

- Responded to customer help desk tickets in support of UNO faculty and students. Troubleshooted software/hardware issues. - Utilized JAMPF and SCCM to manage computer inventory and access to the Unified Network.- Maintained testing center capabilities and provides necessary updates to existing IT endpoints to allow seamless testing for students.-Managed.

Mar 2024 - Jul 2024

Office Manager

Andersen AFB, Guam

  • Provided IT support for 30 endpoints, resolved 90 help desk tickets while managing daily IT support issues and employee databases for the Air Force network.
  • Base-Level Systems Administrator for Defense Logistics Agency. Performed daily database back-ups and ensured server was efficiently maintained for 4,700 annual transactions.
  • Project Manager for more than 20 military construction projects valued at $160 million, coordinated entry authorizations for hundreds of contracted employees.
  • Managed employee records for over 80 employees ensuring optimal staffing levels, resulting in a 12% increase in manpower.
  • Coordinated weekly staff meetings utilizing Microsoft PowerPoint for presentations ensuring continuity throughout all 3 shop shifts.
Feb 2023 - May 2024

Section Manager

Andersen AFB, Guam

  • Managed fuels operations, led over 80 employees and 6 sections performing logistics operations to ensure receipt, storage, and issue of jet fuel flowed seamlessly with the mission.
  • Oversaw a $821 million fuel system with a 66-million-gallon capacity, ensuring smooth operations supporting $239 million worth of inventory and facilitating 42,000 transactions annually.
  • Headed the second busiest fuels mission for the Pacific Air Force, leading distribution sections and over 40 employees in the supply of 41 million gallons of fuel for 12,000 operations.
  • Lead planner for multiple multinational exercises, coordinated logistics requirements across 7 islands and 10 airfields, delivering over 5 million gallons of fuel for 2,000 operations.
  • Coordinated operations and squadron meetings. Provided upper management with insight on needs for process improvement. Postured necessary assets for mission accomplishment.
Apr 2022 - May 2023

Support Center Manager

Andersen AFB, Guam

  • Directed the handling of petroleum and cryogenics products valued at $211 million, oversaw all aspects of the supply chain including receipt, storage, issue, quality control, and accounting.
  • Led the war material program, managed 5,000 assets allowing equipment movements across 9 world-wide locations.
  • Managed a training plan for 86 employees and 5,000 tasks leading to a 20% increase in manning.
  • Utilized Microsoft Excel to perform rigorous nightly closeouts, ensuring the reconciliation of the DLA fuel account, including trend analysis on significant gains and losses.
  • Scheduled fuel receipts based off flying mission requirements. Provided inventory management for fuel stock to ensure minimum on-hand levels were sufficient for extenuating circumstances.
Sep 2021 - Apr 2022

Superintendent, Unaccompanied Housing

Dyess AFB, Texas

  • Directed and led a team of 5 employees in providing upkeep for 12 dormitory buildings encompassing 750 rooms.
  • Authored a 5-year furnishing budget, projected a $2 million expenditure. Coordinated the acquisition of 6,000 items for an extensive dormitory campus upgrade.
  • Upgraded the maintenance work order process by developing request capabilities through a mobile application resulting in a 30% response time decrease.
  • Organized hundreds of briefings every month for leasing conditions and expected behavior, guided dorm council in coordination with upper management for over 700 occupants.
  • Performed data entry for facilities, occupants, and work orders utilizing military housing SaaS.
  • Managed government housing requirements, implemented changes for the facility plan to improve quality life standards for military personnel.
Aug 2018 - Aug 2021

Section Chief, Fuels Information Service Center

Jaber Al Ahmad City, Kuwait

Jan 2018 - Aug 2018

Ncoic, Fuels Environmental Safety Office

Dyess AFB, Texas

  • Spearheaded the overhaul of the flight expenditure program in the capacity of the Approving Official, achieving significant streamlining of a $312 thousand squadron budget by implementing meticulous transaction.
  • Exemplified strong environmental stewardship as the Environmental Coordinator, ensuring Environmental Protection Agency (EPA) compliance for 7 facilities and 5 hazardous waste accumulation points, resulting in a.
  • Facilitated and organized comprehensive underground storage tank training in collaboration with the Defense Logistics Agency (DLA), providing 6 essential courses spanning 6 hours per class for 11 employees, ensuring.
Nov 2016 - Jan 2018

Ncoic, Fuels Facilities

Misawa, Japan

  • Validated the functionality of the Automated Tank Gauging system by conducting manual fuel level gauging for 33 tanks, ensuring the precision and reliability necessary for certifying the accuracy of a $57 million.
  • Spearheaded on-the-job training initiatives as the lead trainer for the Fuels Facilities shop, successfully certifying 11 employees in 235 core tasks, resulting in a remarkable 25% increase in flight qualifications.
  • Implemented a comprehensive overhaul of operational procedures for 16 facility operations, conducting a meticulous review that identified and rectified 130 errors, effectively addressing a 4-year oversight and.
Dec 2015 - Nov 2016

Fuels Service Center Supervisor

Whiteman AFB, Missouri, United States

  • Exercised meticulous oversight and accountability as the IT Equipment Custodian, managing and ensuring the security of 136 pieces of IT equipment valued at $25 thousand, distributed across 5 buildings, demonstrating a.
  • Orchestrated seamless flight-line operations, effectively managing the supply of 20 million gallons of fuel for 17 thousand aircraft, facilitating over 20 thousand flying hours, demonstrating exceptional logistical.
  • Served as the Flight lead and Information Assurance Officer, adeptly resolving 160 IT issues for all employees, while diligently tracking training and providing comprehensive IT support for 110 devices and 69 users.
Feb 2012 - Nov 2014

Fuels Laboratory Technician

United States Air Force

Whiteman AFB, Missouri, United States

Mar 2010 - Jan 2012
Team & coworkers

Colleagues at National Indemnity Company

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2 education records

Matthew Dickman education

FAQ

Frequently asked questions about Matthew Dickman

Quick answers generated from the profile data available on this page.

What company does Matthew Dickman work for?

Matthew Dickman works for National Indemnity Company.

What is Matthew Dickman's role at National Indemnity Company?

Matthew Dickman is listed as IT Client Services Analyst I at National Indemnity Company.

Where is Matthew Dickman based?

Matthew Dickman is based in Omaha, Nebraska, United States while working with National Indemnity Company.

What companies has Matthew Dickman worked for?

Matthew Dickman has worked for National Indemnity Company, University Of Nebraska At Omaha, and United States Air Force.

Who are Matthew Dickman's colleagues at National Indemnity Company?

Matthew Dickman's colleagues at National Indemnity Company include Landon Stallmann, Brennan Portz, Aaron Earl, Olivia Grasso, Macc, and Bradley Wood.

How can I contact Matthew Dickman?

You can use AeroLeads to view verified contact signals for Matthew Dickman at National Indemnity Company, including work email, phone, and LinkedIn data when available.

What schools did Matthew Dickman attend?

Matthew Dickman holds Bachelor Of Applied Science - Basc, Information Technology from Columbia Southern University.

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