Matthew Dobson Email & Phone Number

Bournemouth, England, Gb

London, England, United Kingdom

London, England, United Kingdom

Reading, United Kingdom

Bracknell South, Berkshire, United Kingdom

After almost a year at Panasonic, as part of a university placement year, I have gained a wealth of experience and knowledge. I have been lucky enough to contribute in the organisation of exhibitions and marketing events both in the UK and Europe. I have also been responsible for social media maintenance of the Panasonic Heating & Cooling channels, in which I was able to improve twitter engagement by over 300% with a change in strategy which I developed.My Main Responsibilities included:• Managing Social Media accounts across many platforms, including scheduling posts, communicating with customers and create supporting media. • Proof-reading press releases, case studies and various written materials for UK and Europe • Liaising with design agencies and external partners for events, media and promotions • Budget management (cost allocation, invoice management, cross-checking accuracy between allocations and postings)

Reading, United Kingdom

Two years of part time retail experience, plus returning temporarily during summer holidays.During my employment here I had to balance my hours with my College work.I was capable of working in all the departments in the store, but primarily worked as part of the menswear and children’s wear team,completing a range of jobs from recovery and availability, to phase changes and sale prep.Other responsibilities include:•Worked on the payment service tills, cashed up at the end of the day to ensure the tills balanced•Processed refunds and returns•Dealt with customer queries satisfactorily usually without need to escalate to duty management•Recognised for excellent customer service due to polite and formal nature

Reading, United Kingdom

Summer temporary placement where I gained valuable experience working in an office environment. During this time I learnt multiple new skills and undertook several different responsibilities.Listed below:•Collating all registration documents to ensure all client vetting requirements are fulfilled.•Collating all the Contractor referencing for the last five years from previous employees of the contractor, ensuring that this is done in accordance with client vetting requirements.•Ensuring that the Contractors file, computer systems and QA Information spreadsheets are always up to date with current requirements.•Processing and recording all incoming and outgoing communications by post, email and fax.•Undertaking projects which included re-organisation of the candidate filing system and securely destroying out of date documentation.

Ba (Hons) Business Studies, Business Administration And Management, General

Activities and Societies: Marketing Society, Movie Society Worked in large group projects to organise events for students to attend. Given.

Business Btec Level 3 Extended Diploma, D* D* D*

Set up a profitable businesses on college grounds with a group of students selling coloured ID card holders for a short period of time.