Oversee the administration and optimization of the firm's case management software (Filevine) to ensure seamless case handling and documentation. Identify and implement operational efficiencies within the legal practice to enhance workflow and productivity. Lead the adoption and integration of new technologies to streamline processes and support the firm's strategic objectives.Develop and deliver comprehensive training programs for new attorneys and employees, ensuring proficiency in using firm technologies and adherence to best practices. Design and provide key performance metrics and reports to support attorney evaluation and foster data-driven decision-making. Collaborate with senior management to align operational strategies with the firm's goals and ensure consistent delivery of high-quality legal services.