Promoting Multispares branding, parts, technical information as well as providing a service to existing & new customers within the QLD territory.Working closely to strengthen & build existing customer relationships whilst also seeking opportunities to build relationships with new customers Assisting with market information, technical assistance, parts requirements, preparing sales quotes, offering solutions that will assist & benefit customer requirements

Promoting CLEANAWAY branding, recycled material, disposal opportunities & providing a service to existing & new customers within the QLD territory.Working closely to strengthen & build existing customer relationships whilst also seeking opportunities to build relationships with new customers Assisting with market information, technical assistance, preparing sales quotes, offering solutions that suit customer requirements

Promoting RYCO, range of Heavy Duty Truck & Earth Moving Filters throughout QLD territory.Working closely with distribution network to seek out opportunities in this field.Assisting with market information, technical assistance & cross promotion to end users.

Regional IVECO Parts Dealer Manager QLD / NTworking closely with dealer network to assist in the marketing & promotion of the IVECO branded products & affiliated supplier network to customers.

MAXIPARTS retail branch manager, Capalaba store.Operating the retail branch to create a successful culture promoting strong leadership, customer service excellence, employee satisfaction as well as meeting budget & financial expectations of share holders & board members.Duties include but not limited tooOrder processingCustomer serviceSeeking new customersIncreasing customer relationsInventory controlCustomer ordersReceiving stockDispatching stockSpreadsheeting information

Looked after the day to day operations of the Queensland parts distribution centre. Managed 9 staff ranging from warehouse, sales & sales representatives. Were the major suppliers to internal stake holders so efficiency in parts procurement, stock holding & customer service was paramount. Sourced regional dealers & distributors to carry & sell our products. Customer base is dealers, resellers, retail customers & trailer builders from owner operators to major companies in QLD. Operating the distribution centre to create a successful culture promoting strong leadership, customer service excellence, employee satisfaction as well as meeting budget & financial expectations of share holders & board members.

Provided spare parts sales to customer base. maintained customer base, site locations & equipment purchased which assisted in maintaining excellent customer relations. built strong customer relations by way of providing, fast, accurate supply of spare parts. regular travel to sites to discuss customer needs & requirements

Managed day to day workshop operations, organised parts & scheduled services & repairs for vehicles as necessary. deployed mechanics to assist in field operations, servicing, break downs etc. scheduled container shipments to site on a weekly basis co ordinating drop off, loading & un loading of containers carrying spare parts being shipped to site.

Provided items to company mine sites as required. This involved dealing with site forepersons, operators or mechanics. Deciphering their needs & requirements & making sure goods were provided on time & when required. Priority given to emergency break downs due to the cost of machines down & not operating. Service was provided to major stake holders therefore customer service was a major priority which was not taken lightly.

First job after leaving school (completed year 12) was working for a dealer ship which serviced both International & Western star trucks.main duties were to supply spare parts to customers as well as to the workshop / panel shop for repairs & pre delivery of new vehicles.