A highly motivated and resourceful systems analyst, with vast experience in troubleshooting and testing, reporting, implementations, data analysis and management, IT operations, strategic planning, quality assurance and control, process improvement, document management, project coordination, applications management, and design and development. Additional proficiencies including programming, end-user support, client and vendor relations, and strategic planning. An analytical, solutions-focused, and enterprising top performer, who empowers an organization to deliver and create innovative, efficient, and forward-thinking processes, while maximizing efficiencies and fostering opportunities to support client needs and achieve business goals and objectives.