Matthew Doolittle Email & Phone Number

United States

Our duties in this current role with Apple involves supporting the growth of SMB business while also providing support to customers in retail, education, and EPP. In this role, we are dedicated to finding solutions that are customized to the needs of each individual customer, and we leverage all available resources to do so. This includes using discovery.

Austin, Texas Area

Outbound sales: This role involved articulating B2B information on business formations, trademarks, copyrights, and patents to potential customers. Strong sales skills was critical for success in this role, because outbound calling customers, contact rate was low.Team mentoring: I personally worked as a team mentor and advocate, working with management and.

1005 West 38th St Suite 300 Austin, TX 78705

I have a diverse skillset related to business development, account management, and marketing. My experience in prospecting for new business through outbound calls and door-to-door sales has developed my strong sales skills, including communication, persuasion, and relationship-building. Additionally, my experience in supporting, leading, and educating.

As a Business to Business Developer Support and Developer Advisor, I have gained significant experience in supporting iOS and Mac Standard Accounts and iOS Enterprise accounts. My responsibilities included providing phone, email, and enrollment support to developers and being the front line of support to resolve their issues using support resources. My.

As a Customer Support Representative at Blizzard, I provided technical support and assistance to customers experiencing issues with their game play. My responsibilities included handling customer account upgrades, payments, compromised accounts, and other issues related to game play. Additionally, I was responsible for troubleshooting hardware and software.

As a Retention Loan Officer, I was responsible for refinancing home mortgages for current portfolio and new business. This involved placing outbound calls to current customers to offer streamline refinance packages. I also served as a lead representative, providing managerial backup to support my teammates. Through this experience, I developed strong sales.

Austin

As a Loan Officer and Member Services Representative at University Federal Credit Union, I gained experience in various areas of lending and customer service. Our role involved helping members with applying for loans for signature, auto, boat, motorcycle, RV, and credit card, as well as providing members with financial advice on credit improvement and.

Austin, Texas Area

Dell Account Manager, managing a team of 5-7 employees.Partnered with account contacts to improve, manage, and retain accounts.Provided customer solutions through outbound sales of Dell network switches to current Dell customers.Managed Dell server and switches "Try and Buy" program to Dell Enterprise customers including Boeing, Microsoft.

Austin, Texas Area

Outbound collections on past due credit card accounts.Worked with customers to set up payment programs or to bring accounts current.

Austin, Texas Area

Small business computer sales and account management.Computer, software, and peripherals sales to the small business, consumer markets.Personal computer sales to education/military/government students and employees.Extensive training on all Dell products from computers to servers.Mentor for new advisers to sales floor to finalize their training.

Austin, Texas Area

Manage a team of 15 to 21 outbound sales advisers. Hire, monitor, coach, pay, motivate, and develop employees.Consistently met or exceeded monthly sales goals.Work closely with other supervisors and upper management to improve processes.

Post Graduate Program In Cloud Computing, Cloud Computing, 3.0

Activities and Societies: COURSE PROJECTS Deploying web app using ECS Course Containers & AWS Devops Skills and Tools; Docker, ECS, Load.

Education record

Education record