Matthew Dwyer

Matthew Dwyer Email and Phone Number

Driving Innovation with Customized AI Solutions | Empowering Smarter, More Efficient Business Operations @ AMD Ai Solutions
Matthew Dwyer's Location
Brooklyn, New York, United States, United States
Matthew Dwyer's Contact Details

Matthew Dwyer personal email

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Matthew Dwyer phone numbers

About Matthew Dwyer

As Co-Founder of AMD AI Solutions, I'm dedicated to leveraging AI to transform businesses' operations. At AMD AI Solutions, we deliver tailored automation solutions that streamline workflows, enhance customer experiences, and reduce repetitive tasks.Focusing on service-oriented industries, I specialize in implementing AI-driven tools that optimize efficiency and help businesses scale seamlessly. From conversational AI to personalized automation, I aim to empower organizations to achieve their goals and stay competitive in a tech-driven world.

Matthew Dwyer's Current Company Details
AMD Ai Solutions

Amd Ai Solutions

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Driving Innovation with Customized AI Solutions | Empowering Smarter, More Efficient Business Operations
Matthew Dwyer Work Experience Details
  • Amd Ai Solutions
    Co-Founder
    Amd Ai Solutions Oct 2024 - Present
    As Co-Founder at AMD Ai Solutions, I led designing and implementing AI-driven automation solutions to optimize workflows and drive business growth. Collaborating with team members, we developed tailored, intelligent solutions for clients, spearheading the transformation of businesses through innovative AI technologies.
  • Plixer
    Sr. Consulting Engineer
    Plixer Oct 2021 - Mar 2024
    Kennebunk, Maine, Us
    Analyzed customer needs, challenges, and objectives, translating them into technical requirements that align with product solutions.Conducted tailored product demonstrations and presentations, showcasing how our solutions directly address customer needs.Leveraging deep technical expertise to answer complex customer inquiries, overcoming technical objections during sales.Working with customers to communicate value and integrate and configure Plixer's network operational analytics, resource management, and security threat detection solutions within customer environments.Assisting in improving NOC/SOC workflows and identifying the occurrence of operational performance and security events.Coordinate product demonstrations with my AM partner, proof of concept, customer onboarding, feature requests, and connecting the solution with customer use cases.Foster client relationships and provide tailored solutions to enhance sales and customer satisfaction.Assisted customers with implementing detailed logging and monitoring systems to detect potential security incidents and ensure optimal network performance.
  • Accedian
    Principal Solutions Architect
    Accedian Dec 2018 - Mar 2020
    Montreal, Quebec, Ca
    I worked with account managers with all sales engineering responsibilities; related to customer opportunities and presentations with current and prospects to enable customer relationships.I worked directly with customer engineering teams to implement and configure technology solutions.Led application development for Splunk App, improving complex packet analysis workflows for Security Operations Center, Network Operations Center, and Engineering teams.Identified how analytics and telemetry that is collected could be applied to network security visibility use cases.We developed methods to enhance NOC/SOC workflows and identify the occurrence of operational performance and security events, strengthening the incident response time.
  • Extrahop Networks
    Sr. Sales Engineer
    Extrahop Networks Jul 2016 - Dec 2018
    Seattle, Washington, Us
    Assisted in designing and customizing solutions, collaborating closely with the client's technical teams and our internal product development team.Provided consistent support throughout the sales process, including proposal development, responses to RFPs, RFIs, and RFQs, and helping to close deals by addressing technical concerns.Provided post-sales support, aiding with product implementation, troubleshooting, and further customization to ensure customer satisfaction and create opportunities for upselling or cross-selling.We assessed prospective customer requirements, uncovering essential needs.Lead architecture design discussions for POC and production end-state deployments.
  • Cpacket Networks
    Sr. Sales Engineer
    Cpacket Networks Jul 2015 - Jul 2016
    Milpitas, Ca, Us
    Managed all technical aspects of the sales process, including product demonstration, proof of concept, customer onboarding, feature requests, and on-site training; responded to RFIs, RFPs, and RFQs.Supported customers with performance and investigations, and packet analysis.Championed listening to customer needs and wants and channeled product feedback and feature requests to the engineering organization.Drove sales in a smaller technology organization by leveraging core sales engineering responsibilities.
  • Netscout Systems
    Sr. Sales Engineer
    Netscout Systems Oct 2013 - Jul 2015
    Westford, Ma, Us
    Conducted customer training sessions on product use and maintenance during initial implementation and as follow-up service.Served as the primary feedback channel to the product team, sharing field insights to guide future product development and improvements.I provided sales support through all stages of sales, including technical demonstrations, POC, technical troubleshooting, and customer onboarding.I played a crucial role in identifying and resolving customer technical issues, increasing customer retention over my time with NetScout.Communicated requested customer product enhancements with the Product Engineering team.
  • The Navigators Group, Inc.
    Manager Performance & Capacity
    The Navigators Group, Inc. Oct 2012 - Sep 2013
    Hartford, Connecticut, Us
    Served as the lead engineer, overseeing end-to-end capacity and performance management with a focus on proactive notifications and measures to ensure optimal application delivery.Developed processes and utilized tools to measure critical statistics across all layers within a diverse VMWare ESX virtual server environment.Operated various n-tiered applications over an AT&T AVPM MPLS network, incorporating Metro E, PPP, and ATM services.Designed and executed a link-layer aggregation filtering/packet collection environment for enhanced visibility into network, systems, and application performance issues.Collaborated closely with the Director of Data-Security to bolster network perimeter security and investigate potential threats and breaches.Provided recommendations for optimizing and securing data-intensive web intranet communications to manage bandwidth consumption effectively.Advised on optimizing the TCP stack on Windows desktops and servers to improve data transfer times over WAN to a centralized datacenter.Coordinated with AT&T network engineering to fine-tune QoS/CoS in alignment with AVPN MPLS DSCP profiles, significantly improving the end user's application experience.
  • Bny Mellon
    Managing Director, Network Services Manager
    Bny Mellon Oct 2000 - Feb 2012
    New York, Ny, Us
    Managed a team of technical engineers tasked with assessing network and application performance across global public and private communication networks.Developed corporate policies and procedures for capacity planning and performance measurement to meet Federal Reserve Bank compliance and respond to NYS Banking Authority audits.Collaborated on the design of network admissions control, database monitoring, and intrusion detection environments to address network architecture and security-related initiatives.Enhanced the network operations staff's ability to identify operational issues' root causes by providing detailed assessments of performance problems and automating documentation of application environments.Collaborated closely with the CISO to improve tool coverage and design, better protecting critical information.Created custom network availability, capacity, and performance reports to identify potential issues before they impact business users' objectives.Resolved complex performance problems hindering staff from meeting critical deadlines by collaborating with IT staff and internal business units.Partnered with the business continuity and planning team to improve application uptime and negate risks related to operational outages by validating the diversity of service provider and communications infrastructure.Implemented packet collection capabilities for wireless LAN, connecting packet analysis hardware to monitor the Aruba access point LAN connection and portable wireless analyzers for wireless communications.Worked with the data security team to implement the ForeScout desktop compliance/NAC appliance and designed a physical layer environment to leverage aggregation and filtering capabilities, ensuring all ingress-egress communications were covered.
  • Lucent Technologies, Manhattan, Ny
    Senior Internetwork Engineering Consultant
    Lucent Technologies, Manhattan, Ny Oct 2000 - Oct 2003
    Espoo, Southern Finland, Fi
    Collaborated with Federal agents and NYPD to retrieve critical encryption hardware from Ground Zero, securing communications for overseas financial transactions and government operations.Supported business continuity efforts by facilitating 24/7 access to the backup datacenter post-9/11.Received Lucent Technologies President’s Award for dedicated work at Ground Zero following the terrorist attacks on 9-11-2001.Analyzed and resolved network performance problems and outages using distributed packet analysis/RMON probes, helping identify issues with networking, transport, or application code.Conducted a thorough network "quality of service" assessment for a global frame relay data communications network, resulting in savings of $1.6M in annual service provider fees.Developed and implemented recommendations to better leverage technologies by assessing network systems management architecture and pinpointing unused application features.Enhanced hardware issue troubleshooting efficiency by developing a standard naming convention for networking communications equipment, reducing time to locate problematic hardware.Led a team to develop and implement a loopback address strategy for all LAN/WAN communications equipment, improving active monitoring of redundant backup communications infrastructure and enhancing Telnet and SNMP access.
  • Dis Research
    Solutions Architect / Pre-Sales Engineer
    Dis Research Sep 1999 - Oct 2000
    Designed enterprise network systems management architectures, storage area networking, and high availability HP 9000 HP/UX server solutions in the pre-sales cycle for global financial accounts.Boosted customer confidence in implementation services by closely working with sales executives to understand and qualify customers' business objectives before installation.Exceeded collective financial targets by collaborating with HP network management and hardware teams to leverage channel partner opportunities.Created logical Visio diagrams to represent proposed hardware solutions for customers.Met customer requirements by accurately configuring necessary hardware components.Led executive presentations and demonstrated DIS products and services capabilities to decision-makers.
  • Bell Atlantic Mobile / Verizon Wireless
    Network Operations Manager
    Bell Atlantic Mobile / Verizon Wireless Oct 1995 - Aug 1999
    Basking Ridge, Nj , Us
    Managed domestic LAN environment for datacenter and regional retail locations. Designed, implemented and administered the corporate network systems management environment.

Matthew Dwyer Skills

Data Center Security Cloud Computing Enterprise Software Networking Network Security Information Technology Pre Sales Telecommunications Disaster Recovery Virtualization It Service Management It Management Cisco Technologies Servers Information Security Troubleshooting Voip Vendor Management Crm Wireless Network Engineering It Strategy Management Information Systems Network Administration Mpls Team Leadership Lan Wan Financial Services High Availability System Administration Application Performance Management Capacity Planning Network Performance Management Software Documentation Service Delivery Operating Systems Visio Team Building Databases Application Architecture Deep Packet Inspection Storage Area Networks It Operations Technology Convergence Start Up Organizations Network Systems Metasploit Sales Engineering Itil Business Continuity

Frequently Asked Questions about Matthew Dwyer

What company does Matthew Dwyer work for?

Matthew Dwyer works for Amd Ai Solutions

What is Matthew Dwyer's role at the current company?

Matthew Dwyer's current role is Driving Innovation with Customized AI Solutions | Empowering Smarter, More Efficient Business Operations.

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