Matt Burton Email and Phone Number
Seasoned leader with nearly 20 years of experience leading marketing and customer experience across diverse industries for high growth companies of varying sizes including Major League Baseball, American Express, Equinox, Prudential, Reckitt and F-Factor. I have a proven track record of driving growth, innovation, and business results.My core competencies include general management, digital marketing, omni-channel experiences, CRM, content development, brand strategy, product marketing, and customer journey design. I am passionate about creating and leading high-performing teams, fostering a culture of collaboration and creativity, and leveraging data and insights to optimize marketing performance to drive business results.
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Marketing And Customer Acquisition AdvisorRadar108New York, Ny, Us -
Senior Director, Acquisition Marketing (Consultant)National Basketball Association (Nba) Jul 2024 - PresentNew York, Ny, Us -
Communications & Digital Marketing Advisor | Biotech Start-UpLifestory Health - Biotech Start-Up Committed To Changing The Women'S Healthcare Market Apr 2018 - Present- Part-Time Consultant delivering marketing, branding, and communications strategy directly to the CEO of a Biotech start-up committed to changing women's healthcare
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Head Of Marketing - B2C | B2B | Growth Marketing | General ManagementF-Factor Mar 2022 - Jul 2023- Developed and executed the overall growth marketing strategy to drive brand awareness, customer acquisition, and revenue growth for dietitian-led wellness company providing both nutrition counseling and consumer packaged products- Reversed multi-year revenue decline by growing Consumer Products revenue by 10% and Nutrition Counseling revenue by 15%- Worked directly with F-Factor’s CEO and COO to develop the company business plans, pricing strategy, and goals- Oversaw F-Factor’s marketing team and agencies efforts to set the vision and strategy to develop comprehensive B2C and B2B marketing plans encompassing brand positioning, product innovation, content development, experiences, and activations to drive CPG sales (e-commerce, retail and DTC), customer acquisition, and retention- Managed and optimized marketing technology stack and budget to deliver against key growth KPIs and develop the ideal marketing mix of brand, owned and performance marketing- Established the marketing measurement framework to assess performance and produce actionable insights to drive operational effectiveness
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Customer Journeys Lead - Customer Experience | Loyalty Program Marketing | Customer EngagementRb Nov 2020 - Jan 2022Slough, Berkshire, Gb- Championed a data-driven, consumer centric approach to envision and optimize digital customer lifecycle journeys based on customer goals, products sales, channels, and business needs- Partnered cross-functionally with business partners partners and UX/UI designers to conceptualize omnichannel experiences and delivery of content aligned with brand goals to increase revenue- Collaborated closely with brand teams and cross-functional teams to identify pain points and opportunities for improvements in the customer journey, aligned with overarching Infant Nutrition business strategies- Worked across the enterprise globally to instill a culture of innovation leveraging A/B testing, brainstorming, industry trends and research resulting in 25+ new experiences, solutions and campaign ideas -
Director, Customer Engagement & Digital Strategy - Product Management | Customer ExperiencePrudential Financial Oct 2019 - Dec 2020Newark, New Jersey, Us- Reimagined the Financial Wellness digital brand positioning to create B2B and B2C experiences and marketing that optimized product purchase paths and increased revenue by 25% - Managed the digital product portfolio development lifecycle from initial concept and value proposition to mature product using agile methodology and design thinking to meet investment and deadline targets- Led the customer experience COE to foster a culture of development, innovation, creativity, and experimentation- Developed and implemented customer experience strategies that enhanced customer satisfaction, loyalty, and advocacy- Tapped into customer insights and activity data to inform product development and marketing decisions supported by market trends, research, user-testing, analysis, and business needs- Directed a team of high performing product managers and developers to launching digital experiences that enabled financial education and goal planning -
Director, Customer Engagement Strategy - Omni Channel Customer Journeys | Brand MarketingPrudential Financial Jan 2019 - Oct 2019Newark, New Jersey, Us -
Director, Digital Strategy & Experience - Digital Transformation | Crm | Brand MarketingEquinox Sep 2013 - Apr 2018New York, New York, Us• Reporting directly to the CMO, spearheaded digital strategy for company's global digital transformation increasing Equinox's digital brand presence and engagement• Developed and optimized content strategies including SEO, email, website and mobile to maximize reach and engagement – grew digital engagement 3X• Responsible for the strategic direction to scale the Equinox digital experiences from 50 to 90 Clubs• Conceived and executed digital marketing efforts with business partners to drive product and brand awareness, retention (10%), revenue per member (5%) and lead generation (20%)• Built, mentored, and managed a team of high performers, vendors, and agency partners to deliver optimized new member acquisition and ancillary business sales funnels -
Marketing Communications SpecialistMajor League Baseball May 2002 - Jun 2006New York, New York, Us- Worked collaboratively with various MLB verticals and partners across all 30 clubs to develop and implement strategic marketing communications plans resulting in national media exposure and brand awareness
Matt Burton Education Details
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Baruch CollegeMarketing -
State University Of New York At PlattsburghBa Communications -
Nfa
Frequently Asked Questions about Matt Burton
What company does Matt Burton work for?
Matt Burton works for Radar108
What is Matt Burton's role at the current company?
Matt Burton's current role is Marketing and Customer Acquisition Advisor.
What schools did Matt Burton attend?
Matt Burton attended Baruch College, State University Of New York At Plattsburgh, Nfa.
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